Health and Safety and HR Administrator Apprenticeship in Norwich at TMO Traffic Highways

Salary£16,640 / year
Work typeIn person
LocationNorwich
Job typeApprenticeship Jobs
Closes6 Nov 2026
LevelAdvanced
Starts30 Nov 2026
Hours40 a week
Duration1 Year 9 Months

Job description

Summary

The role will provide administrative support to both the HSEQ and Human Resources functions of TMO Highways.

An excellent opportunity for someone looking to start or develop their professional office-based career. You will gain experience across Health & Safety, compliance, training, recruitment and HR administration.

What you will do at work

Key Responsibilities

Health, Safety, Environment & Quality (HSEQ) Administration

  • Maintain health & safety records, registers, databases and filing systems.
  • Assist with the administration of training records, qualifications, licences and competency matrices.
  • Support the production, issue and control of company documents, ensuring document numbers and revision status remain accurate.
  • Assist with the administration of audits, inspections, accident reports and corrective actions.
  • Update company compliance systems with accurate information.
  • Support the maintenance of company accreditations, certifications and supplier compliance records.
  • Monitor training and compliance expiry dates and support renewal activities.
  • Prepare reports, meeting minutes and HSEQ performance information as requested.
  • Provide administrative support for HSEQ projects and continuous improvement initiatives led by the HSEQ Manager.

Human Resources Administration

Recruitment & Onboarding

  • Support recruitment activities, including arranging interviews, coordinating candidate communications and maintaining recruitment records.
  • Assist with pre-employment checks, including Right to Work checks and reference requests.
  • Prepare offer letters, contracts of employment and onboarding documentation.
  • Support employee onboarding and induction activities for new starters.

Employee Records & HR Systems

  • Maintain accurate employee records, personnel files and HR databases.
  • Maintain and update the BrightHR system, ensuring employee information remains accurate and up to date.
  • Set up new employees on BrightHR and process employee lifecycle changes, including contractual updates and employee terminations.
  • Maintain absence, holiday, training and compliance records within HR systems.

HR Administration & Employee Support

  • Prepare HR correspondence, forms and employee communications.
  • Support the administration of annual leave, sickness absence and return-to-work processes.
  • Maintain employee training and development records and coordinate training activities.
  • Provide administrative support for probation reviews, disciplinary matters, grievances, investigations and other employee relations processes under the direction of the HR Manager.
  • Prepare meeting invitations, documentation packs and correspondence for HR meetings.
  • Ensure all employee information is handled confidentially and in accordance with GDPR requirements.

HR Projects & Continuous Improvement

  • Support the HR Manager in the delivery of HR projects and continuous improvement initiatives.
  • Assist with the review and maintenance of BrightHR permissions, workflows and system administration.
  • Support the development and maintenance of company-wide training matrices and training schedules.
  • Assist with HR policy reviews, process improvements and HR system enhancements.
  • Prepare reports, data and documentation to support HR initiatives and projects.

General Responsibilities

  • Maintain confidentiality and professionalism at all times.
    Promote company values and contribute positively to the team.
  • Build effective working relationships with colleagues and stakeholders.
  • Maintain high standards of accuracy and attention to detail.
  • Keep up to date with relevant legislation, company procedures and best practice.
  • Undertake any other reasonable duties appropriate to the role as requested by the HSEQ Manager or HR Manager.

Training

The learner will be studying the Level 3 Business Administrator Apprenticeship Standard qualification.

No attendance at college, all training will be delivered within the workplace or online. 

Requirements and skills

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Administrative skills
  • Logical

Qualifications

  • GCSE English (4/C) – essential
  • GCSE Maths (4/C) – essential

About this employer

TMO specialise in market leading traffic management & event solutions across East Anglia, London and the South East of England.

After this apprenticeship

This role provides an excellent foundation for building a long-term career in administration, Health & Safety, Human Resources, compliance, or business support.

The successful candidate will gain practical experience across multiple business functions, develop a broad range of transferable skills, and work closely with experienced professionals within both the HSEQ and HR teams.

As knowledge, skills, and experience develop, there may be opportunities to progress into specialist or more senior positions, including:

  • HSEQ Administrator or Compliance Administrator
  • HR Administrator or HR Coordinator
  • Training and Development Coordinator
  • Health & Safety Advisor
  • HR Advisor
  • Compliance or Systems Coordinator

TMO Highways is committed to supporting employee development and encourages continuous learning through on-the-job training, mentoring, and relevant professional qualifications where appropriate. This role is particularly suited to individuals looking to establish a successful career within Health & Safety, Human Resources, compliance, or wider business administration functions.

Employer

TMO Traffic Highways

Listed via Find an Apprenticeship

Training provider

Training provider
West Suffolk College
Training course
Business administrator (level 3)
Working pattern
Monday - Friday. 7.30am - 5.30pm.

Published by the employer on Find an apprenticeship, the government vacancy service.

Location

HELEN HOUSE
CHEQUERS ROAD
Norwich, East of England
NR15 2WZ
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