Summary
Business & Operations Apprentice (Business Admin Level 3) at Cande Group, a growing creative production company in Hinckley. Support day-to-day operations, project admin, systems (Monday.com) and finance/people admin while gaining a recognised qualification. Great role for an organised, proactive starter.
What you will do at work
- Check and respond to emails and phone enquiries, passing messages to the right person
- Update diaries, book meetings, send invites and prepare agendas/notes
- Keep documents, trackers and records accurate and up to date (files, contact lists, project folders)
- Update Monday.com tasks so actions, deadlines and requests are logged and followed up
- Support internal communication across the team (sharing updates, chasing actions, confirming next steps)
- Help the Producer/Project Manager with project admin (paperwork, schedules, freelancer details, travel/accommodation)
- Raise and track invoices, log expenses, support supplier payments and basic credit control (with guidance)
- Maintain operational/compliance records (supplier info, insurance renewals, asset tracking)
- Support people admin such as onboarding paperwork, holiday tracking and employee records
- Prepare simple reports and documents, and keep “to-do” lists moving so nothing is missed
Training
Training will be delivered by Creative Alliance as part of the Business Administrator Level 3 apprenticeship. The programme is structured around a blended model, combining learning sessions (online and occasional classroom-based delivery where required) with on-the-job development in the workplace.
The apprentice will have a dedicated Development Coach who will provide regular 1:1 support and progress reviews, helping them build their portfolio through real workplace tasks and projects. Off-the-job training time will be planned into normal working hours, with clear milestones to keep learning and evidence on track through to End-Point Assessment.
Requirements and skills
Skills
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Team working
- Initiative
Qualifications
- GCSE English (C) – essential
- GCSE Maths (C) – essential
About this employer
CANDE GROUP LTD (Cande Group) is a creative production company producing films, animation, livestreams and digital content for clients across agriculture, education, the public sector, corporate and live events. Launched in 2021, we’ve built a reputation for high-quality work delivered with a collaborative, down-to-earth approach. As we grow, we’re investing in our people, systems and processes to keep the business organised, efficient and responsive.
After this apprenticeship
On successful completion of the Business Administrator Level 3 apprenticeship, the apprentice could progress into a permanent role at Cande Group. Likely next steps include becoming a Business Administrator or Operations Coordinator, with the opportunity to take on more responsibility across systems (e.g., Monday.com), finance/admin support, and project coordination.
With experience, they could develop into roles such as Office/Studio Manager, Operations Manager, or Project Coordinator/Production Coordinator, supporting larger productions and helping shape how the business runs as it continues to grow.
Things to consider
Office-based role in Hinckley, so applicants must be able to reliably commute to the workplace each day. Confident phone and email communication is required, as you’ll be a first point of contact for enquiries. You’ll be supporting multiple people and projects, so you must be comfortable working to deadlines and handling confidential business information appropriately.
Occasional home working flexibility may be available once you’re settled in the role.
Employee benefits
Supportive team and structured training with a dedicated Development Coach. Real variety across operations and project work in a growing creative production company. Occasional home working flexibility may be available once settled in the role. Opportunity for a permanent role on successful completion.