Summary
The role will involve administrative tasks including, but not limited to using Microsoft Office, answering calls, dealing with email correspondence inputting of date onto excel spreadsheets along with providing good customer service.
What you will do at work
Duties include but not limited to:
- Keeping well-organised files and records of business activity
- Social medias updates and website
- Interacting with clients, on the phone or in person
- Urdu and Punjabi language would be preferable
- Following up on business communications, billing, and orders
- Collecting and inputting company data
- Building relationships with clients
- Participate in office meetings and taking minutes
- Any other administrative tasks as required
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 Business Administrator Apprenticeship Standard, which includes:
- Excellent work experience
- End-Point Assessment (EPA)
What is the expected career progression after this apprenticeship?
Full-time employment prospects for the right apprentice upon completion of level 3 apprenticeship.
Requirements and skills
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Team working
- Positive attitude
- Reliable
- Knowledge of Microsoft Office
- Approachable
- Willing to learn
- Flexible
- Polite
- Hardworking
- Good listener
- Motivated
Qualifications
- GCSE English (A*-C/9-4) – essential
- GCSE Maths (A*-C/9-4) – essential
About this employer
Upgrade Windows have been trading for over 25 years – We are a family based business and have manufactured and installed thousands of UPVC products. We are CERTASS registered and all our UPVC Frames carry a 10 Year Guarantee. We fabricate all our windows and doors in house and we also provide a full repair service.
After this apprenticeship
Possible progression within the company and progression onto the next level apprenticeship.