Summary
Interested in a Career in Business Administration?
Start your career with a Business Administration Apprenticeship in fleet management with a Housing Association at Together Housing. Gain practical experience in data analysis, vehicle records, maintenance scheduling and compliance, with hands-on training and expert support.
What you will do at work
- Maintain accurate and up-to-date vehicle records, ensuring all documentation relating to tax, insurance, MOTs, servicing, and repairs is correctly recorded, stored, and accessible for audit and compliance purposes
- Manage the fleet inbox, responding to queries, allocating actions, and ensuring requests are dealt with in a timely and organised manner
- Collect, input, and manage fleet data, including mileage, fuel usage, defects, and servicing schedules, ensuring data accuracy across all systems
- Support the analysis of fleet data to identify trends, highlight potential issues, and contribute to performance improvements and cost efficiencies
- Assist in the allocation of vehicles to services and departments, supporting effective fleet utilisation and ensuring vehicles are assigned in line with operational needs
- Monitor vehicle utilisation and availability, helping to identify underuse, overuse, or opportunities to optimise fleet efficiency and vehicle allocation
- Assist in the end-to-end vehicle procurement process, including supporting tender activities, liaising with suppliers, and coordinating the delivery, allocation, and onboarding of new vehicles
- Ensure all fleet activities are carried out in line with company policies and relevant legal, safety, and environmental regulations, escalating any compliance concerns where necessary
- Act as a key point of contact for drivers and internal stakeholders, responding to queries, providing guidance, and coordinating resolutions in a timely and professional manner
- Support the management of vehicle-related incidents, including assisting with investigations, gathering information, and maintaining accurate records
- Assist with the administration and processing of parking fines, penalties, and S172 notices, ensuring timely responses and accurate record keeping
- Support vehicle inductions, ensuring drivers are familiar with vehicle features, safety requirements, and company policies
- Assist in arranging and coordinating driver assessments and training, liaising with internal teams and external providers where required
- Assist in the preparation and production of regular and ad hoc reports on fleet performance, utilisation, costs, and compliance metrics
- Identify opportunities for continuous improvement and support initiatives aimed at increasing operational efficiency, reducing costs, and enhancing service delivery
- Coordinate and support the booking of vehicle maintenance, servicing, inspections, and MOTs, ensuring minimal vehicle downtime and disruption to services
- Assist in the administration, maintenance, and ongoing development of fleet management systems and tools, ensuring accurate data input and effective system use
- Record, maintain, and update fleet-related processes and procedures to ensure information remains accurate, current, and aligned with organisational and compliance requirements
- Support the end-to-end process of hiring and off-hiring vehicles, including coordinating availability, updating records, and ensuring all documentation and compliance requirements are accurately completed
- Complete, fill in, and accurately save all required fleet-related paperwork and digital records, ensuring documentation is correctly filed, easily retrievable, and compliant with organisational procedures
Key Working Relationships.
On a day-to-day basis, the apprentice will interact with:
- Fleet Management team members and managers
- Vehicle drivers and internal staff across various departments
- External suppliers, including garages, maintenance providers, and vehicle manufacturers
- Internal stakeholders involved in procurement and operations
- Mentors and training providers supporting the apprenticeship programme
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Requirements and skills
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Logical
- Team working
- Creative
- Initiative
- Patience
- Physical fitness
Qualifications
- GCSE English (4/L2 Functional Skills) – essential
- GCSE Maths (4/L2 Functional Skills) – essential
About this employer
The role sits within the organisation’s central fleet function, which supports a wide range of in-house services by managing a fleet of approximately 500 vehicles across the North of England.
As part of the Fleet Management department, you will play a key supporting role in ensuring vehicles are safe, compliant, cost-effective, and ready for operational use. This apprenticeship is designed to provide hands-on experience alongside a structured training programme, helping you build a strong foundation in business administration, fleet operations, and transport logistics. You will gain insight into how fleet services contribute to the wider organisation and its day-to-day service delivery.
After this apprenticeship
Permanent Role.
Employee benefits
To view the full range of our award winning benefits click on the https://www.togetherhousing.group/careers/working-for-us/