Summary
This is not your usual admin job!! This is NOT an office job! You will be visiting City Centre and West Midlands properties and inputting data to produce a range of property reports for Letting Agents and Landlords. This role requires you to be 18+ have your own laptop, full UK driving license & access to your own vehicle.
What you will do at work
- Collecting and returning keys to Lettings Agents.
- Producing highly detailed property reports by inputting relevant property data into handheld mobile devices that contain accurate description and supporting photographs.
- Obtaining all property meter readings (gas, electric and water) for the day’s reports.
- Using own judgement to make sensible decisions regarding actions required during property inspections.
- Checking own reports for accuracy and quality.
- Completing all reports within agreed timescales.
- Meeting Tenants or Landlords at properties occasionally.
- Strengthening Customer relations through regular professional communication regarding property inspections face to face, by mobile and email.
- Always ensuring an excellent Customer experience.
- Resolving any customer service issues or queries from Customers.
- Maintaining regular and consistent attendance, punctuality, personal appearance, and adherence of relevant company policies and procedures.
- Minimum of 6 hours per week spent on apprenticeship work and training.
Training
You’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors.
You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer.
Requirements and skills
Skills
- Attention to detail
- Communication skills
- Customer care skills
- Initiative
- IT skills
- Logical
- Organisation skills
- Physical fitness
- Presentation skills
- Problem solving skills
Qualifications
- GCSE None required (None required) – desired
About this employer
Skribes are Birmingham's leading Independent Property Inventory Management Specialists. They are on a mission to take Property Inventory Management out of the Stone Age and into the Digital Age. They are keen to invest in and develop stand out candidates who can start at the grass roots of their company, learn the ropes, continually improve, and build their reputation as a valuable member of the team whilst developing strong and credible relationships with all clients.
After this apprenticeship
As with any apprenticeship opportunity – if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.