Summary
You will provide an administrative role to the company, dealing with all aspects of paperwork relating to all projects including Adult Skills Fund, Cyber Security, reception/telephone service to managers, staff and clients of Enterkey Training.
What you will do at work
- The post holder will be enrolling clients onto the respective projects.
- The postholder will also be dealing with inventories, information resources and filing systems.
- To handle all enquiries from clients coming into the centre and telephone enquiries.
- Any additional tasks to fit the role.
Training
They will receive on -he-job training including, Data Protection, Safeguarding, Equality and Diversity as part of the induction program. L2 Admin qualification. The formal qualification will be delivered by the college. The training will be on day release basis.
Requirements and skills
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Analytical skills
- Team working
- Initiative
- Non judgemental
- Patience
Qualifications
- GCSE Any other GCSE (4 or above) – essential
- GCSE English (4 or above) – essential
- GCSE IT (4 or above) – essential
- GCSE Maths (4 or above) – essential
- GCSE Science (4 or above) – essential
About this employer
Enterkey Training is a leading Training Centre based in Birmingham. We provide service for a diverse population from all backgrounds, including all surrounding areas of Birmingham.
Our mission is to enable individuals to create and develop life opportunities and enhance their training and employability. A key focus is to offer training, support and qualifications for them.
After this apprenticeship
This will lead to a full-time role as an administrator.
Things to consider
1. Experience of providing an administrative service.
2. Experience of setting up and maintaining effective office systems.