Level 3 Hospitality Supervision and Leadership Course in Kendal

Cost£2,583.00
Duration35 weeks
LevelLevel 3
DeliveryClassroom based
Start1 Sep 2026
Study modeFull-time
AttendanceDaytime
Awarding bodyCity & Guilds awarding body

About this course

Level 3 Hospitality Supervision and Leadership Course in Kendal. Classes run at Kendal College four days a week, Monday to Thursday, during the college day.

The course runs over 35 weeks. Three days are classroom-based, and one evening each week you'll work in the college restaurant during evening service. You'll study the skills needed to supervise teams across hospitality settings, from front of house to kitchen and bar. The course includes visits to local hotels, giving you hands-on experience in real venues. Entry requires a Level 2 Diploma in a related subject, and all applicants are interviewed by a subject specialist.

You'll finish with a City and Guilds NVQ Diploma in Hospitality Supervision and Leadership.

Who this course is for

This course runs over four days a week, usually Monday-Thursday. The course is delivered during the normal college day (9am-5pm) three days a week, and one evening will be working in the college restaurant for the evening service (you will need to arrange transport home anywhere between 9pm-11pm).

Students are given the opportunity to participate in many enrichment events over the year. Students will visit local hotels such as Lakeside at Newby Bridge and Beech Hill near Bowness, to gain an insight into how these businesses operate and will be given the opportunity to travel abroad e.g. last year students visited Berlin and this year they are heading to Amsterdam. As well as trips and visits, students will take part in internal, local and national competitions.

The Hospitality department also recruits a Culinary Team who are employed by the college to support additional corporate events, with the money raised going into an end of year foreign experience. Students in previous years have visited top restaurants and hotels in Chicago, Dubai, Toronto, China, Japan and this year will be flying to Italy.

The department runs parents evenings during the year and an End of Year Prize Giving Ceremony. The department also invites five guest chefs into college to give students specific skill demonstrations.

All of our learners will be given support with their English and Maths skills where relevant to their main course. Those students who have not yet achieved a Grade 4 (or C) at GCSE in these subjects will continue to work towards these important qualifications at a level suited to them. However, students will still have to achieve the stated Entry Requirements before they start the course.

This course develops your skills front of house and you will be given responsibility to lead a team of level 1 and level 2 students, delegating tasks to them and supervising their progress.

The following will also be covered:

  • Event management and set-up
  • Billing
  • Cashing up

Fun

Entry requirements

A Level 2 Diploma in a related subject.

All candidates will be interviewed for these courses by the subject specialist and in some cases a trade test may be required.

NB: Enrolment on this course is dependent on meeting the Entry Requirements stated above.

What you will learn

  • You'll develop skills in supervising hospitality teams across different service areas.
  • You'll learn how to manage front of house operations and customer service standards.
  • You'll practise leading bar, restaurant, and kitchen teams during live service.
  • You'll understand how to handle staffing, rotas, and team performance.
  • You'll learn how to maintain food safety and licensing compliance as a supervisor.
  • You'll build knowledge of stock control, ordering, and cost management.
  • You'll gain experience working in a professional restaurant environment during evening service.

How you will learn

You'll learn through a mix of classroom sessions and practical work in the college restaurant. Assessment is through observed workplace performance, written assignments, and professional discussions. You'll build a portfolio of evidence over the course of the year. A trade test may be required at the interview stage before you enrol.

What you will need to bring

The centre will provide most materials. Kendal College will confirm anything else you need before you start. You should also be able to arrange your own transport home after evening restaurant service, which may finish between 9pm and 11pm.

Where next

Jobs you could do

  • Hospitality supervisor, oversees day-to-day service in hotels or restaurants.
  • Bar supervisor, manages bar staff and service standards.
  • Restaurant supervisor, leads front of house teams during service.
  • Kitchen supervisor, coordinates kitchen operations and food production.
  • Front of house supervisor, ensures smooth guest-facing service.
  • Catering supervisor, manages catering teams in contract or event settings.

What you could study next

  • Level 4 Hospitality Management Diploma, a step up into management roles and strategic operations.
  • Level 3 Award in Food Safety Supervision, useful for supervisors with responsibility for kitchen compliance.
  • Apprenticeship in Hospitality Management at Level 4, combining work-based learning with a management qualification.