City and Guilds Level 3 Business Administration Course. Study online, at your own pace, from anywhere in the UK. This business administration qualification covers the skills and behaviours needed in administrative and supervisory roles, including communication, problem solving, managing priorities, and supporting organisational services. The course typically takes 12 months to complete. There are no entry requirements, though a good standard of English and maths will help you get the most from your studies.
Who this course is for
This diploma in Business Administration is for people who want to work in administrative support roles in public or private sector organisations, or people who want to improve their administrative and supervisory skills.
Entry requirements
There are no entry requirements for this qualification.
However, for the best chance of success, we recommend that students begin their studies with a good standard of English and maths.
What you will learn
You'll develop communication skills for professional workplace settings.
You'll learn how to manage your own time and priorities effectively.
You'll understand how to implement and improve administrative services.
You'll build problem-solving and decision-making skills relevant to office environments.
You'll explore how to support and mentor others as part of a team.
You'll learn how to work independently and with integrity in an administrative role.
You'll develop skills that support progression toward management responsibilities.
How you will learn
You'll study entirely online, working through course materials at a pace that suits you. Assessment is based on coursework and portfolio evidence demonstrating your skills and knowledge across the qualification's units. You'll have an initial assessment to confirm that Level 3 is the right starting point for you.
What you will need to bring
Starting Off will confirm anything you need before you start. As this is an online course, you'll need access to a device with an internet connection.
Where next
Jobs you could do
Business Administrator: coordinating office operations and administrative services.
Office Manager: overseeing day-to-day running of an office.
Administrative Assistant: supporting teams across public or private sector organisations.
Team Leader (Administration): supervising admin staff and workflows.
Executive Assistant: providing high-level support to senior managers.
Operations Coordinator: managing processes and communications across departments.
What you could study next
Level 4 Diploma in Business Administration (City and Guilds) - moves you into more senior administrative and management roles.
Level 3 or 4 CIPD qualification - if you want to move into HR or people management.
Level 4 Certificate in Leadership and Management (CMI or ILM) - a natural next step if you're aiming toward a management role.
AAT Level 3 - if you want to add financial skills to your business administration background.