Level 2 Veterinary Receptionist Course. Study online at your own pace, fitting learning around work or volunteering.
The course covers front-of-house skills for a veterinary setting. You'll study customer service, clinical record-keeping, and the specialist knowledge receptionists need day to day. You can start at any time of year, and the course typically takes up to 12 months to complete. You'll need to be working or volunteering in a veterinary reception for at least eight hours a week.
You'll finish with a Level 2 Certificate for Veterinary Receptionists.
The important role that veterinary receptionists play within the veterinary setting cannot be underestimated. Effective customer service combined with specialist knowledge of the record-keeping systems that support clinical services can make the all the difference to the customer experience and ensuing practice reputation. By choosing to study with The College of Animal Welfare - one of the largest providers of veterinary related training in the UK - you will be joining a community of like-minded students and staff, who all share a passion for animal welfare.
In addition to the academic theory you will gain from online study, an emphasis on practical experience (minimum 200 hours) means that you will increase your skills, knowledge and confidence in the veterinary receptionist role.
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