Level 2 Hospitality Course in Hackney. Classes run at New City College Hackney Campus, full-time during the day. This hospitality course runs for 44 weeks and covers the practical skills employers look for in hospitality team roles. You'll work toward a City and Guilds qualification, gaining hands-on experience across food and beverage service, customer care, and workplace operations. The course is open to 16 to 18 year olds. A solid hospitality qualification at this level gives you a strong foundation for entry-level work in hotels, restaurants, and catering.
Who this course is for
16 to 18
What you will learn
You'll develop food and beverage service skills used in professional hospitality settings.
You'll learn how to deliver customer service to industry standards.
You'll practise safe food handling and hygiene procedures.
You'll understand how to work effectively as part of a hospitality team.
You'll learn how to set up and clear service areas correctly.
You'll build knowledge of health and safety requirements in hospitality workplaces.
How you will learn
You'll learn through classroom sessions and practical, hands-on activities at New City College Hackney Campus. Assessment is through a combination of observed workplace tasks, written assignments, and a portfolio of evidence. Your assessor will observe you carrying out hospitality tasks and review your work throughout the course.
What you will need to bring
The centre will provide most materials. New City College Hackney Campus will confirm anything else you need before you start.
Where next
Jobs you could do
Hospitality team member. Front-of-house service in restaurants or hotels.
Waiter or waitress. Food and beverage service in cafes, restaurants, or events.
Bar staff. Drinks service and customer-facing work in licensed venues.
Hotel receptionist. Guest services and check-in at hotels or guesthouses.
Catering assistant. Food preparation and service support in catering operations.
Events assistant. Practical support at conferences, weddings, and corporate events.
What you could study next
Level 3 Diploma in Hospitality Supervision and Leadership. The next step if you want to move into a supervisory or team leader role in hospitality.
Level 2 Food Safety in Catering Award. A short compliance qualification that many hospitality employers require.
Level 3 NVQ Diploma in Food and Beverage Service. Deepens your service skills for more senior front-of-house roles.
