Level 2 Digital Skills Course in Poole. Classes run at Dolphin Centre, on Wednesday afternoons over 12 weeks. This part-time daytime schedule makes it manageable alongside other commitments. The course focuses on using AI tools in everyday work tasks. You'll get hands-on with ChatGPT, Microsoft Copilot, Google Gemini, Canva, and Grammarly, learning how to apply them to real tasks in your job. A fee of £182 applies, though concessions are available for eligible learners. You'll build a portfolio showing how you used these tools.
Who this course is for
This course is assessed via�a portfolio of evidence. There are no exams or tests.�
What you will learn
You'll understand how AI tools such as ChatGPT, Microsoft Copilot, and Google Gemini work and what they can do.
You'll use AI tools to complete tasks relevant to your job role.
You'll use Canva to create visual content with AI assistance.
You'll use Grammarly to improve written communication.
You'll build a portfolio of evidence explaining how you applied AI tools in practice.
You'll develop confidence in choosing the right AI tool for different workplace tasks.
How you will learn
Classes are classroom based, meeting on Wednesday afternoons at Dolphin Centre. There are no exams or tests. Assessment is entirely through a portfolio of evidence. You'll complete tasks using AI tools and then document how you used them, explaining your process and decisions. The portfolio is your qualification evidence.
What you will need to bring
The centre will provide most materials. Skills & Learning Adult Community Education will confirm anything else you need before you start.
Where next
Jobs you could do
Administrator: use AI tools to draft documents, manage data, and save time
Marketing assistant: create content and visuals using AI platforms
Customer service adviser: use AI to draft responses and handle queries faster
Office coordinator: apply digital skills to organise and communicate more efficiently
Social media assistant: use Canva and AI writing tools to produce content
PA or executive assistant: use AI tools to support scheduling, writing, and research
What you could study next
Level 3 Award or Certificate in Digital Skills: deepen your knowledge and take on more complex digital tasks at work.
Level 2 or 3 qualification in Business Administration: combine your digital skills with broader office and business training.
Level 3 qualification in Marketing: build on AI content tools with formal marketing knowledge.
IT or data qualifications at Level 3: move toward more technical digital roles if you want to specialise further.
