Level 2 Business Administration Course in Havering. Classes run at New City College Ardleigh Green Campus, full-time during the day. This is a focused, full-time route through a business administration qualification, running over 44 weeks. You'll cover the core skills that offices and organisations rely on every day, from communication and document handling to supporting business operations. The course is open to learners aged 16 to 18 years old.
Who this course is for
16 to 18
What you will learn
You'll develop written and verbal communication skills used in professional workplaces.
You'll learn how to manage documents, records, and filing systems accurately.
You'll understand how to handle information and data in line with business procedures.
You'll practise organising meetings, taking minutes, and supporting administrative tasks.
You'll learn how to use business technology and office software effectively.
You'll understand how different departments and functions work together in an organisation.
You'll develop customer service skills relevant to business and administrative roles.
How you will learn
You'll learn through classroom-based sessions at New City College Ardleigh Green Campus. Assessment combines written assignments, practical tasks, and portfolio evidence that you build up across the course. You'll demonstrate your skills through real administrative activities and written work. Your tutor will assess your progress throughout the year rather than through a single final exam.
What you will need to bring
The centre will provide most materials. New City College Ardleigh Green Campus will confirm anything else you need before you start.
Where next
Jobs you could do
Business administrator. Core admin support across most sectors.
Office administrator. Day-to-day running of office operations.
Receptionist. First point of contact in offices and organisations.
Administrative assistant. Supporting teams with documents and scheduling.
Data entry clerk. Accurate input and management of business records.
Customer service advisor. Handling queries and supporting customers directly.
PA or secretary. Providing personal and organisational support to managers.
What you could study next
Level 3 Business Administration Qualification. The natural next step if you want to move into supervisory or more senior admin roles.
Level 3 Customer Service Qualification. Builds on the communication skills from this course.
AAT Level 2 Certificate in Accounting. A route into finance and accounts work within business settings.
Level 3 Management Qualification. Opens doors to team leader and junior management positions.
