Free Level 2 Business Admin Course. Study online. You can work through the course at your own pace, fitting study around your other commitments. You'll build knowledge of core administrative tasks: managing information, producing business documents, communicating in a professional environment, and supporting events. The course covers seven units and typically takes 21 weeks to complete. Before you start, you'll complete an initial assessment for English, maths, and ICT to confirm the course is the right fit. This is a free business admin course for adults who already have at least Level 1 English, maths, and ICT skills.
Who this course is for
This course provides you with the key aspects to develop the knowledge, skills and understanding of administrative practice when working in an office environment. You will need a minimum of 18 credits to achieve the certificate.
Entry requirements
This course requires you to have at least level 1 ICT, English and maths skills in order to support achievement, progression and potential employment. Before you can join this course you will be required to complete a formal initial assessment for English, maths and ICT. It is important that you are able to attend all your classes as non-attendance reduces your ability to achieve on your course.
What you will learn
You'll learn how to manage information and produce business documents accurately.
You'll understand how to communicate effectively in a professional business environment.
You'll explore how different types of organisations are structured and how they operate.
You'll develop knowledge of how to build and maintain working relationships with colleagues.
You'll learn how to carry out a range of business administration tasks.
You'll practise how to prepare and present text to a professional standard.
You'll understand how to provide administrative support, including organising and supporting events.
How you will learn
This is an online course. You'll study through written materials and complete assessments for each of the seven units. Assessment is knowledge-based, testing your understanding of administrative principles and practice. You'll need to complete a formal initial assessment for English, maths, and ICT before you begin. Regular engagement with the course is important; the provider notes that non-attendance reduces your ability to achieve.
What you will need to bring
The centre will provide most materials. Sandwell Adult and Family Learning Service will confirm anything else you need before you start.
Where next
Jobs you could do
Business administrator: general office admin and coordination roles
Office administrator: day-to-day admin support across most sectors
Administrative assistant: supporting teams with documents, data, and scheduling
Receptionist: front-of-house admin in offices, clinics, and schools
Data entry clerk: inputting and managing information in business systems
Team secretary: providing admin support to a specific department or manager
What you could study next
Level 3 Business Administration Qualification: deepens your knowledge and moves you toward senior admin or supervisory roles.
Level 3 Certificate or Diploma in Management: a next step if you want to move into team leader or office manager positions.
AAT Level 2 Certificate in Accounting: if you want to move into finance or accounts administration alongside your business admin background.
