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Free Level 5 Operational Management Course in Durham

CostFREE
Duration1 year
LevelLevel 5
DeliveryClassroom based
Start7 Sep 2026
Study modePart-time
AttendanceDaytime
Awarding bodyChartered Management Institute
Apply now →

About this course

Free Level 5 Operational Management Course in Durham. Classes run at New College Durham, part-time during the day, with sessions on Tuesday late afternoons and evenings. This free operational management course is designed for practising and aspiring middle managers working at operations, division, departmental, or specialist level. Over one year, you'll develop skills in leading teams, managing change, planning operations, and building stakeholder relationships. The course covers six units, from project management to personal and professional development.

Who this course is for

Course may be subject to change.

This programme is designed for practising middle managers and leaders at operations, division, departmental or specialist level, who are typically accountable to a senior manager or business owner. The primary role of a practising or aspiring manager and leader is to lead and manage individuals and teams to deliver the aims and objectives in line with the organisational strategy.

As an individual you will develop the skills needed to lead and manage individuals and teams.

Entry requirements

Please refer to College website.

What you will learn

  • You'll develop strategies for leading and managing individuals and teams effectively.
  • You'll learn how to build and maintain productive stakeholder relationships.
  • You'll plan and manage projects from initiation through to completion.
  • You'll apply approaches to managing and leading organisational change.
  • You'll create and implement operational plans aligned to organisational goals.
  • You'll reflect on and develop your own personal and professional practice.

How you will learn

You'll study in a classroom setting, attending weekly sessions at the college. The programme is structured around six units, each covering a distinct area of management practice. Assessment is through work-based assignments and written tasks that draw on your own management experience. You'll meet your tutor at the start to discuss the course structure and requirements.

What you will need to bring

The centre will provide most materials. New College Durham will confirm anything else you need before you start.

Where next

Jobs you could do

  • Operations manager: overseeing day-to-day business functions at departmental level
  • Middle manager: leading teams within a division or specialist function
  • Team leader: managing staff performance and delivery against targets
  • Project manager: planning and delivering projects within an organisation
  • Department manager: running a specific business unit or service area
  • Business development manager: driving growth and operational improvement

What you could study next

  • CMI Level 7 Diploma in Strategic Management and Leadership: the natural next step for managers moving into senior or executive roles, focusing on strategic thinking and organisational leadership.
  • A postgraduate qualification or MBA: many universities recognise a Level 5 management diploma as meeting entry requirements for master's-level study in business or management.
Apply on newcollegedurham.ac.uk →
Apply now →

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