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Level 3 Travel and Tourism Course in Norwich

CostFREE
Duration2 years
LevelLevel 3
DeliveryClassroom based
Start2 Sep 2026
Study modeFull-time
AttendanceDaytime
Awarding bodyNCFE awarding body
Apply now →

About this course

Level 3 Travel and Tourism Course in Norwich. Classes run at City College Norwich, full-time over two years. If you're 16 to 18 years old on 31 August before your course starts, tuition is free. If you're 19 or over, fees may apply.

The course covers the course industry in depth. You'll explore destinations, customer service, travel products, marketing, and how the industry operates globally. The college has links with local and national travel companies, who share their industry knowledge with students. You'll need five GCSEs at grade 4 or above, including English Language and maths, to join.

You'll finish with an NCFE Extended Diploma in Travel and Tourism at Level 3.

Who this course is for

The travel industry is a fast paced industry which offers a variety of career opportunities both in the UK and abroad. This two year course provides an excellent grounding in the skills and knowledge required for a career in this industry. We have many links with local and national companies in the travel industry who are there to support our students and share their industry knowledge. Please Note: The Extended Diploma is delivered as a two year programme: Students are expected to satisfactorily complete year 1 of the programme prior to being considered for progression to year 2. Content Year One: - UK travel and Tourism Industry -Customer Service in Travel and Tourism - Travel and Tourism Destinations - Investigating Airline Cabin Crew - UK Visitor Attractions - Travel Agency Operations - The UK Conference and Event Industry - Specialist Tourism - Storytelling for Tourism Content Year Two: - Preparing for a Career in Travel and Tourism - Marketing for Travel and Tourism - Resort Representative Roles and Responsibilities - Worldwide Passenger Airlines - The Cruise Industry - Responsible Tourism - Business Travel - Tour Guiding - Leadership and Human Resources

Entry requirements

Achieve 5 GCSE's at grade 4 or above, including English Language and maths.

What you will learn

  • You'll develop knowledge of global travel destinations and geography.
  • You'll study how travel and tourism businesses operate in the UK and abroad.
  • You'll learn how to research and sell travel products and services.
  • You'll explore customer service skills for the travel industry.
  • You'll study travel marketing and how companies promote their services.
  • You'll learn about the factors that affect the travel industry, including sustainability and current events.
  • You'll build an understanding of the roles available across the travel and tourism sector.

How you will learn

You'll learn through classroom-based lessons, coursework assignments, and project work. Assessment is mainly through portfolio evidence and written assignments completed throughout the two years. There are no formal written exams for most units. You'll also benefit from input from industry contacts linked to the college.

What you will need to bring

The centre will provide most materials. City College Norwich will confirm anything else you need before you start.

Where next

Jobs you could do

  • Travel consultant, advises customers and books holidays and business travel.
  • Cabin crew member, works on commercial flights providing passenger care.
  • Holiday representative, supports tourists at resorts in the UK or abroad.
  • Tour operator assistant, helps plan and coordinate package holidays.
  • Airport customer service agent, assists passengers at check-in and departures.
  • Travel agency manager, oversees day-to-day operations of a travel branch.

What you could study next

  • A degree in Travel and Tourism Management, for those wanting a deeper academic route into the industry.
  • A degree in Events Management, which builds on tourism knowledge for a career in events.
  • An Apprenticeship in Travel Consultancy, combining work and study with an employer.
  • A BTEC Higher National Certificate in Travel and Tourism, a Level 4 option for further specialist study.
Apply on ccn.ac.uk →
Apply now →

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