Level 3 ICT Systems and Principles for IT Professionals Course in Haringey. Classes run at 5E Selby Centre, daytime on a flexible schedule. The course is free for some learners, and fees may apply for others, depending on your eligibility. It builds on Level 2 hardware skills and takes you into more complex IT work, covering systems, principles, and practical problem-solving. You'll develop the ability to devise IT solutions and support others in using technology effectively. The course runs to 360 hours in total.
Who this course is for
A Level 3 user can make use of predefined or commonly used IT tools for activities most of which are complex and non-routine, they will be able to devise solutions in the use of IT tools in order to improve productivity. They will take considerable responsibility and autonomy, and be prepared to offer support and advice to others.
This qualification is an excellent progression course from the Level 2 Diploma in Systems Support. In the Level 3 course you will cover more complex work and develop your supervisory skills. You will learn to work independently and be able to design, plan and implement complex ICT infrastructures. Upon completing this course you will gain the Diploma alongside two professional vendor certifications.
Entry requirements
Level 2 Hardware Skills
What you will learn
You'll work with complex IT systems and understand the principles behind them.
You'll devise solutions using IT tools to improve productivity.
You'll develop skills in hardware and systems support at an advanced level.
You'll learn to take responsibility for IT decisions and outcomes.
You'll build the knowledge to advise and support others on IT matters.
You'll tackle non-routine IT tasks that require independent judgement.
How you will learn
You'll study in the classroom at 5E Selby Centre, with flexible daytime attendance. Learning is practical and knowledge-based, covering complex IT systems and principles. Assessment is through a combination of assignments, practical tasks, and written work aligned to the City and Guilds Level 3 Diploma requirements. Your tutor will guide you through each unit and assess your progress as you go.
What you will need to bring
The centre will provide most materials. 5E Selby Centre will confirm anything else you need before you start.
Where next
Jobs you could do
IT support technician: resolve hardware and software issues for organisations.
Systems support analyst: maintain and troubleshoot IT infrastructure.
IT helpdesk technician: provide first and second-line technical support.
Network support technician: assist with network setup and maintenance.
Junior systems administrator: manage day-to-day IT systems for a business.
IT field engineer: install and service IT equipment on-site.
What you could study next
Level 4 Diploma in IT: moves into higher-level systems management and IT strategy.
CompTIA A+ or Network+ certifications: vendor-neutral qualifications recognised by IT employers for technical roles.
Cisco CCNA: a widely sought networking qualification for those moving into network engineering.
A degree-level apprenticeship in Digital and Technology Solutions: combines work and study at degree level.
