Free Level 3 Counselling Skills course in Telford. Classes run at Telford College, part-time during the day, over 35 weeks. You'll explore key counselling theories, ethical practice, and advanced communication techniques including empathy and active listening. The course builds on existing knowledge, whether from a Level 2 qualification or lived experience. You'll take part in role-plays, case study work, and group discussions. Entry requires a GCSE or Functional Skills qualification in English or Maths, plus good interpersonal skills.
Who this course is for
Designed for those looking to deepen their counselling knowledge, this course builds on skills learned at Level 2 or through other lived experiences. It introduces key counselling theories, ethical practices, and advanced communication techniques, preparing students for more specialised study or a career in counselling. Students engage in practical role-plays, case study analyses, and discussions to refine their skills in empathy, active listening, and self-awareness. Ideal for those seeking a pathway to a formal counselling qualification or to enhance their work in people-focused professions, this course provides the groundwork needed for a Level 4 diploma in Counselling to become a qualified therapist.
Entry requirements
You should have a keen interest in working with people and good interpersonal skills, in addition to a GCSE/Functional Skills qualification in English or Maths
What you will learn
You'll study key counselling theories and how to apply them in practice.
You'll develop advanced active listening and communication techniques.
You'll practise empathy and self-awareness through role-play exercises.
You'll analyse case studies to deepen your understanding of counselling situations.
You'll explore ethical frameworks and professional boundaries in counselling.
You'll build skills in reflective practice and personal development.
How you will learn
Classes are delivered in person at Telford College. You'll learn through tutor-led sessions, group discussions, practical role-plays, and case study analysis. Assessment is based on your participation in these activities alongside written work that demonstrates your understanding of counselling theories and ethical practice.
What you will need to bring
The centre will provide most materials. Telford College will confirm anything else you need before you start.
Where next
Jobs you could do
Support worker: use counselling skills to support vulnerable adults
Care assistant: apply listening and empathy skills in care settings
Teaching assistant: support pupils' emotional and social wellbeing
SEN teaching assistant: work with students with additional needs
Youth support worker: provide guidance and support to young people
Adult educator: facilitate learning and personal development programmes
What you could study next
Level 4 Diploma in Therapeutic Counselling: the next step if you want to practise as a counsellor in a supervised setting.
Level 3 Diploma in Health and Social Care: broadens your options across care and support roles.
Level 4 Certificate in Education and Training: relevant if you're moving toward adult education or training roles.