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Free Level 2 CCTV Operator Course in Sunderland

CostFREE
Duration4 weeks
LevelLevel 2
DeliveryClassroom based
StartFlexible
Study modeFull-time
AttendanceDaytime
Awarding bodyHighfield Awarding Body awarding body

About this course

Free Level 2 Working as a CCTV Operator (Public Space Surveillance) within the Private Security Industry Course in Sunderland. Classes run at Resources Sunderland. This full-time daytime course runs over 4 weeks and covers the structured training the Security Industry Authority (SIA) requires for public space surveillance operators. There are no entry requirements. You'll study the legal powers, operational procedures, and equipment skills needed to work as a CCTV operator in the private security industry.

Who this course is for

This qualification is for anyone wishing to be employed as a CCTV operator.

The Security Industry Authority (SIA) recognises that it is essential for all CCTV (Public Space Surveillance) operators to have undergone a structured programme of training.

Entry requirements

No entry requirements

What you will learn

  • You'll understand the role and responsibilities of a CCTV operator within the private security industry.
  • You'll learn the legal framework governing public space surveillance, including data protection and privacy legislation.
  • You'll develop skills in operating CCTV equipment and monitoring systems effectively.
  • You'll learn how to recognise and respond to incidents captured on camera.
  • You'll understand how to produce accurate and evidentially sound CCTV records and logs.
  • You'll learn the correct procedures for working with police and other agencies during incidents.
  • You'll understand health, safety, and welfare requirements relevant to CCTV control room environments.

How you will learn

You'll learn through classroom-based sessions at Resources Sunderland, covering both theory and practical procedures. Assessment is through written or online tests and practical assessments that reflect real CCTV operator tasks. The course is full-time over 4 weeks, so you'll cover all the content needed to meet the SIA's training requirements for public space surveillance operators.

What you will need to bring

The centre will provide most materials. Resources Sunderland will confirm anything else you need before you start.

Where next

Jobs you could do

  • CCTV Operator: monitor public spaces for a local authority or private firm
  • Control Room Operator: manage security feeds and coordinate responses
  • Security Officer: frontline security work, often combined with CCTV duties
  • Retail Security Officer: in-store surveillance and loss prevention
  • Transport Security Officer: CCTV monitoring at stations, airports, or depots
  • Night Security Operative: overnight monitoring using CCTV systems

What you could study next

  • SIA Door Supervisor Licence (Level 2): if you want to work on the door as well as in the control room, this is the licence you'll need.
  • Level 3 Award in Security Management: a step toward supervisory and management roles in the security sector.
  • Level 2 Award in Security Guarding: broadens your options across the private security industry beyond CCTV work.

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