Free Level 2 Understanding Behaviour that Challenges Course. Study online. You can start at any time and work through the material at your own pace, which makes it practical if you need to fit study around work or other commitments. The course covers how to recognise, manage, and de-escalate challenging behaviour, relevant legislation, your role in supporting individuals after an incident, and how to prepare for situations before they escalate. It takes around 133 hours to complete. An assessor guides you throughout.
Who this course is for
Ensure that you understand behaviour that challenges with this FREE online course. Designed for health and social care workers, this Level 2 qualification will enhance your understanding of legislaion and support, providing support following an incident, and how to manage situations. Prepare for further learning or training with the skills needed to prepare incidents of behaviour that challenges.
Entry requirements
No specific entry requirements, but a minimum of a GCSE grade 4-9 in English and Maths (or equivalent) is recommended.
What you will learn
You'll learn how to recognise when an individual's behaviour has the potential to intensify.
You'll understand how to manage a situation when someone is acting in a challenging way.
You'll know how to prepare for and respond to incidents of behaviour that challenges.
You'll explore the legislation and support frameworks relevant to challenging behaviour.
You'll understand your own role in providing support to an individual following an incident.
How you will learn
You study entirely online, working through course materials at your own pace. An assessor supports you throughout your studies and provides guidance as you progress. The course is assessed through written assignments and knowledge-based tasks completed online. No classroom attendance is required.
What you will need to bring
West Notts College Derby Road Campus will confirm anything you need before you start. You will need access to a device with an internet connection. If you are not confident using tools like email or Microsoft Word, the provider offers free digital and IT courses to help you get started.
Where next
Jobs you could do
Care assistant: supporting adults with complex or challenging needs
Support worker: working in residential or community care settings
Healthcare assistant: assisting clinical teams in health or mental health services
Learning disability support worker: day-to-day support for people with learning disabilities
Mental health support worker: helping individuals manage behaviour in mental health settings
Residential care worker: supporting adults or young people in care homes
What you could study next
Level 3 Diploma in Adult Care: the next step for those moving into senior or supervisory roles in social care.
Level 3 Award in Education and Training: useful if you want to support or train others in health and social care settings.
Level 2 Diploma in Care: a broader qualification covering the full range of adult care skills, recognised for roles across the sector.
