Free Level 2 Understanding Behaviour that Challenges Course Online – East Sussex College Eastbourne

CostFREE
Duration1 year
LevelLevel 2
DeliveryOnline
Start31 Oct 2026
Awarding bodyNCFE awarding body

About this course

Free Level 2 Understanding Behaviour that Challenges Course. Study online at your own pace, fitting learning around your other commitments.

The course is fully funded for learners who meet the eligibility criteria. You'll explore why challenging behaviour occurs, covering factors such as anxiety, learning disabilities, dementia, neglect, and abuse. Units look at supporting positive behaviour, effective communication, and how to reflect on incidents. East Sussex College Eastbourne recommends around four to six hours of study per week. The course typically takes one year to complete.

You'll finish with an NCFE Level 2 Certificate in Understanding Behaviour that Challenges.

Who this course is for

Challenging behaviour is causing increasing concern today as many individuals have increasing levels of stress and uncertainty in their lives. This behaviour can be due to factors such as anxiety, neglect, abuse, learning disabilities and conditions like dementia. Understanding the causes of challenging behaviour is the first step towards finding ways to support individuals and manage their behaviour.

Entry requirements

Please see website

What you will learn

  • You'll understand the causes of behaviour that challenges, including anxiety, learning disabilities, and dementia.
  • You'll learn how to support individuals to develop more positive behaviour.
  • You'll explore the role of effective communication in managing challenging behaviour.
  • You'll understand how to reflect on incidents of challenging behaviour.
  • You'll learn how to support others involved in those incidents.
  • You'll apply your knowledge to practical and workplace-related scenarios through written assessments.

How you will learn

You'll study through an online learning platform and complete written assignments for each unit. Tasks are designed to check your understanding and your ability to apply knowledge to real workplace situations. You submit all assessments online, and qualified tutors mark them and provide written feedback. East Sussex College Eastbourne recommends studying four to six hours per week to make steady progress.

What you will need to bring

You'll need a device with internet access to study and submit your assignments online. East Sussex College Eastbourne will confirm anything else you need before you start.

Where next

Jobs you could do

  • Care assistant, supports individuals with daily living in care settings.
  • Support worker, helps people with learning disabilities or mental health needs.
  • Autism support worker, assists autistic individuals in care or educational settings.
  • Teaching assistant, supports pupils with additional or complex needs in schools.
  • Residential support worker, provides care and support in residential settings.

What you could study next

  • Level 3 Diploma in Health and Social Care, the next step for those moving into senior care roles.
  • Level 2 or Level 3 Certificate in Understanding Autism, for those focusing on autism support work.
  • Level 2 Certificate in Principles of Working with Individuals with Learning Disabilities, a related specialism.
  • Level 2 or Level 3 qualifications in Mental Health, for those interested in mental health support roles.

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