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Free Level 2 Travel and Tourism Course in Tamworth

CostFREE
Duration35 weeks
LevelLevel 2
DeliveryClassroom based
Start1 Sep 2026
Study modeFull-time
AttendanceDaytime
Awarding bodyNCFE awarding body
Apply now →

About this course

Free Level 2 Travel and Tourism Course in Tamworth. Classes run at Tamworth College, full-time during the day over 35 weeks.

The course covers the course industry in depth. You'll explore destinations, customer service, and what it takes to work in roles such as cabin crew or travel consultant. Units include geography of travel, the airline industry, and how travel businesses operate.

You'll finish with an NCFE Extended Certificate in Travel and Tourism at Level 2.

Who this course is for

This course is for anyone that is interested in a career within the tourism and keen to embark on a career with the airline industry, specifically working as a member of the cabin crew. The course gives you an excellent underpinning knowledge of the travel industry, alongside an insight into what it takes to work within cabin crew.

The travel industry is an exciting one which allows you to travel whilst being paid at the same time. However, it can also be hard work and you will need to be prepared to work as a team, work unsociable hours and deal with some tough customers.

On our courses we will prepare you for employment with this expanding industry and you will learn a range of skills including problem solving in emergency situations, handling customer complaints, presentation skills and selling skills. Our courses will provide you with the knowledge, customer service, sales and practical experience needed to succeed in industry.

Entry requirements

  • 4x GCSEs at Grades 3-8 including English or maths, OR
  • 5x GCSEs at Grades 3-8 excluding English or maths, OR
  • Level 1 qualification in a related subject
  • Adequate standard of English and maths
  • Mature learners with other qualifications and/or experience are also welcomed
  • You should have a strong interest in working in the travel and tourism industry and demonstrate a commitment to succeed

What you will learn

  • You'll explore key global travel destinations and how tourism works worldwide.
  • You'll learn how airlines operate and what cabin crew roles involve.
  • You'll develop customer service skills suited to the travel industry.
  • You'll study how travel and tourism businesses are organised and managed.
  • You'll understand the impact of tourism on local economies and environments.
  • You'll learn how to research and plan travel itineraries for customers.

How you will learn

You'll learn through classroom sessions at Tamworth College, combining taught lessons with practical activities. Assessment is through assignments and coursework rather than exams. You'll build a portfolio of work over the course, demonstrating your knowledge of the travel and tourism industry.

What you will need to bring

The centre will provide most materials. Tamworth College will confirm anything else you need before you start.

Where next

Jobs you could do

  • Travel consultant, advises customers and books holidays or business travel.
  • Cabin crew member, works on passenger aircraft ensuring safety and comfort.
  • Holiday rep, supports tourists at resorts on behalf of a tour operator.
  • Airport customer service agent, assists passengers at check-in and departures.
  • Tour operator assistant, helps plan and sell package holidays.
  • Visitor attraction assistant, works at museums, theme parks, or heritage sites.

What you could study next

  • Level 3 Extended Diploma in Travel and Tourism, a natural next step if you want to go deeper into the industry or move into management roles.
  • Level 3 Diploma in Aviation Operations, suited to those focused on the airline sector.
  • An apprenticeship in travel services or hospitality, combining work and further study.
Apply on southstaffs.ac.uk →
Apply now →

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