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Free Level 2 Travel and Tourism Course in Southampton – Totton College

CostFREE
Duration1 year
LevelLevel 2
DeliveryClassroom based
StartFlexible
Study modeFlexible
AttendanceDaytime
Awarding bodyNCFE awarding body
Apply now →

About this course

Free Level 2 Travel and Tourism Course in Southampton. Classes run at Totton College, daytime and flexible across one year.

The course covers customer service, itinerary planning, and the operations behind travel agent and airline work. You'll explore how airports, cruise terminals, and tour operators function. Trips and visits support your learning throughout. The course also includes maths and English to strengthen your wider skills.

You'll finish with an NCFE Extended Certificate in Travel and Tourism.

Who this course is for

Open your eyes to a whole new world as you explore travel and tourism in the South, the UK and beyond. You will have the opportunity to explore one of the worlds most dynamic and fast-growing industries. It is a lively and busy course with the advantage of interesting trips and visits on which to base your study. This qualification in travel and tourism covers many aspects to help you develop the skills and knowledge that you need to prepare for your career within the industry, covering elements like air fares, travel geography, tour guiding, resort representatives and ski chalet hosts. You will learn the essentials of customer service and hospitality across the world, as well as an understanding of travel agency operations, from teachers with experience from the industry such as travel agents, merchant navy and overseas reps.

What you will learn

  • You'll learn how travel agents and tour operators plan and sell holidays.
  • You'll develop customer service skills for frontline roles in travel and tourism.
  • You'll practise planning itineraries and managing travel logistics.
  • You'll explore how airports, cruise terminals, and airlines operate.
  • You'll build presentation skills and the ability to communicate ideas clearly.
  • You'll study maths and English alongside your travel and tourism units.

How you will learn

You'll learn through classroom sessions, practical activities, and educational trips and visits. Assessment is based on coursework and projects completed throughout the year. You'll build a portfolio of evidence as you progress through the course.

What you will need to bring

The centre will provide most materials. Totton College will confirm anything else you need before you start.

Where next

Jobs you could do

  • Travel consultant, advises customers and books holidays and travel packages.
  • Cabin crew member, works on commercial flights providing passenger care.
  • Airport customer service agent, assists passengers at check-in and boarding.
  • Holiday rep, supports tourists at resorts on behalf of a tour operator.
  • Cruise line hospitality assistant, delivers guest services on board ships.
  • Travel agency administrator, handles bookings and customer enquiries.

What you could study next

  • Level 3 Extended Diploma in Travel and Tourism, the next step for those wanting to specialise further or move into higher education.
  • Level 3 Hospitality Management qualification, useful if you want to move into hotel or events work.
  • Apprenticeship in Travel Consultant or Cabin Crew roles, combining paid work with structured training.
Apply on totton.ac.uk →
Apply now →

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