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Free Level 2 Travel and Tourism Course in Portsmouth – COPC Highbury Campus

CostFREE
Duration1 year
LevelLevel 2
DeliveryClassroom based
Start6 Sep 2027
Study modeFull-time
AttendanceDaytime
Awarding bodyNCFE awarding body
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About this course

Free Level 2 Travel and Tourism Course in Portsmouth. Classes run at COPC Highbury Campus, full-time during the day.

The course is free for eligible 16 to 18 year olds and for 19 to 24 year olds with an Education, Health and Care Plan. You'll study customer service, destination knowledge, hospitality, airports and airlines, UK visitor attractions, and package holidays. You'll also complete at least 30 hours of work experience in a travel or customer-facing role, plus industry trips across the UK. The course runs for one year. You'll need a minimum of four GCSEs at grade 3 or above, ideally including English language.

You'll finish with an NCFE Extended Certificate in Travel and Tourism at Level 2.

Who this course is for

Whether you want to set sail or take to the skies, the Level 2 Diploma in Travel & Tourism at City of Portsmouth College provides you with the foundations for endless career opportunities at home or abroad.

This course covers a broad range of topics, including customer service, destination training, promotion, hospitality, airports and airlines, UK visitor attractions and understanding package holidays.

To support your development of practical and technical skills, you will complete a minimum of 30 hours' work experience with some of the region's leading organisations and events, including Premier Inn, Shaping Portsmouth conference and Victorious Festival. You will also enjoy industry trips and visits during the year locally and around the UK. Previous visits include Brighton, London Dungeons, Madame Tussauds, Warner Bros Studios, and visits to airline simulators.

Entry requirements

A minimum of four GCSEs at grade 3 or above, ideally including English language.

What you will learn

  • You'll develop customer service skills for travel and tourism settings.
  • You'll build knowledge of airports, airlines, and how the aviation industry works.
  • You'll learn about UK visitor attractions and how they operate.
  • You'll study destination training and how to advise customers on travel options.
  • You'll explore hospitality and how it connects to the travel industry.
  • You'll understand how package holidays are put together and sold.
  • You'll gain practical experience through a 30-hour work placement in a travel or customer-facing role.
  • You'll take part in industry trips and visits to tourism destinations across the UK.

How you will learn

The course is fully assessed by coursework. Assignments include written assessments, short answer questions, role plays, industry simulations, and presentations delivered both individually and in groups. Learning combines face-to-face classroom sessions, online learning, and independent study, with around 16 hours of commitment expected each week.

What you will need to bring

COPC Highbury Campus will confirm what you need before you start.

Where next

Jobs you could do

  • Travel consultant, advises customers on holidays and travel arrangements.
  • Cabin crew, works on commercial flights looking after passengers.
  • Holiday rep, supports tourists at resorts on behalf of a travel company.
  • Customer service advisor, handles bookings and queries for a travel or tourism business.
  • Visitor attraction assistant, works at museums, theme parks, or heritage sites.
  • Hotel receptionist, a front-of-house role in hospitality linked to tourism.

What you could study next

  • Level 3 NCFE Introductory Diploma in Travel and Tourism, the natural next step after this course for those wanting to go further in the industry.
  • Level 3 qualifications in Hospitality or Customer Service, useful if you want to specialise in those areas.
  • An apprenticeship in travel services or hospitality, letting you earn while you train at a higher level.
Apply on city-of-portsmouth-college.ac.uk →
Apply now →

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