Free Level 2 Team Leading Course. Study online. You can work through the course at your own pace, fitting study around your existing commitments. It covers the core principles of leading a team: motivating people, communicating effectively, managing performance, and understanding your responsibilities as a team leader. The course typically takes one week to complete. It is funded, so there are no course fees.
Who this course is for
Visit our website at https://www.southbankcolleges.ac.uk, or give us a call on 020 7501 5000 for more information about L2 Certificate in Principles of Team Leading (RQF). You can also visit us at our Clapham Centre: 45 Clapham Common South Side, London, SW4 9BL to speak to a course advisor, but it is best to book an appointment in advance. If you would like to enquire specifically about this course please quote the course reference number which is X1LAM-L2CE-O-A1/1. We hope to see you at Lambeth College in the near future :)
Entry requirements
Visit our website at https://www.southbankcolleges.ac.uk, or give us a call on 020 7501 5000 for more information about L2 Certificate in Principles of Team Leading (RQF). You can also visit us at our Clapham Centre: 45 Clapham Common South Side, London, SW4 9BL to speak to a course advisor, but it is best to book an appointment in advance. If you would like to enquire specifically about this course please quote the course reference number which is X1LAM-L2CE-O-A1/1. We hope to see you at Lam...
What you will learn
You'll understand the role and responsibilities of a team leader.
You'll learn how to motivate and support team members.
You'll develop skills in communicating clearly with your team.
You'll explore how to manage and monitor team performance.
You'll understand how to plan and allocate work within a team.
You'll learn how to handle conflict and difficult situations at work.
You'll gain knowledge of equality, diversity, and inclusion in the workplace.
How you will learn
The course is delivered entirely online. You'll complete written assignments or knowledge-based assessments to demonstrate your understanding of team leading principles. Work is submitted online and assessed by a tutor. You can study at times that suit you, without needing to attend classes at a fixed time or location.
What you will need to bring
The centre will provide most materials. South Bank Colleges will confirm anything else you need before you start.
Where next
Jobs you could do
Team Leader: supervise and support a small team day to day.
Supervisor: oversee staff in retail, hospitality, logistics, or care settings.
Section Manager: manage a defined area or shift within a larger operation.
Floor Manager: coordinate frontline staff in a retail or service environment.
Foreperson: lead a team on a production line or in a warehouse.
Office Coordinator: organise workflows and support a small admin team.
What you could study next
Level 3 Diploma in Management: the next step if you want to move into a more senior management role.
Level 3 Award in Leadership and Management (ILM or CMI): widely used by employers for first-line managers, and a natural follow-on from this level 2 team leading qualification.
Level 3 Certificate in Principles of Management: builds on what you've learned here with broader management theory and practice.
