Free Level 2 Team Leading Course in Middlesbrough. Classes run at Enterprise Made Simple, with daytime sessions spread across 4 days. The course covers the core skills you need to lead and support a team at work. You'll look at how to communicate clearly, organise workloads, motivate people, and handle everyday challenges that come with a supervisory role. There are no formal entry requirements, so you don't need previous qualifications to apply.
Who this course is for
Residents of Sunderland
Entry requirements
Nor formal entry requirements
What you will learn
You'll understand the responsibilities of a team leader in a workplace setting.
You'll learn how to communicate clearly and give direction to a team.
You'll explore how to motivate team members and support their performance.
You'll develop skills for planning and organising workloads effectively.
You'll learn how to handle conflict and difficult situations within a team.
You'll understand how to monitor progress and report on team performance.
How you will learn
Classes are delivered in a classroom setting over 4 days. You'll learn through tutor-led sessions, group discussion, and practical activities. Assessment is based on written assignments and knowledge checks that you complete as part of the course. There are no exams. Work is assessed against the qualification standards set by NCFE.
What you will need to bring
The centre will provide most materials. Enterprise Made Simple will confirm anything else you need before you start.
Where next
Jobs you could do
Team Leader: supervise day-to-day work across most sectors.
Shift Supervisor: manage staff and operations during a shift.
Section Leader: coordinate a team within a warehouse or production setting.
Office Supervisor: oversee admin staff and office workflows.
Retail Supervisor: lead a team on the shop floor.
Customer Service Team Leader: manage frontline service staff.
What you could study next
Level 3 Award, Certificate or Diploma in Management (CMI or ILM): the next step if you want to move into a more senior management role.
Level 3 NVQ Diploma in Management: a work-based qualification that builds on your team leading experience with evidence from your job.
Level 3 Certificate in Principles of Management: broadens your knowledge of business management and strategic thinking.
