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Free Level 2 Team Leading Training Online – West Notts College Derby Road Campus

CostFREE
Duration190 hours
LevelLevel 2
DeliveryOnline
StartFlexible
Awarding bodyTraining Qualifications UK awarding body
Apply now →

About this course

Free Level 2 Team Leading Course. Study online. You can work through the 190 hours at your own pace, fitting study around your existing commitments. The course covers the principles of team leading, business awareness, and workplace communication. Optional units let you focus on areas relevant to your sector, including customer service, equality and diversity, and managing performance. You'll have assessor support throughout. This is a free team leading course for adults aged 19 or over who live in England and have been in the UK for the last three years.

Who this course is for

Overview Looking to prepare for employment? This FREE online course equips you with the knowledge to to go on to an apprenticeship, a job role with customer service, or further study. Gain a Level 2 qualification which covers a range of areas within employment that can be tailored to meet your needs. This course is ideal for anyone looking to enhance their performance in any sector. Learning more can help you earn more! Study at home, study on your schedule, study for FREE. Sign up today! Start dates and fees Start - Anytime. Cost - FREE for adults aged 19 or over (on 31 August 2025), regardless of employment status. IMPORTANT NOTICEWhile this course may be offered to you free of charge, failure to complete the course may result in a £125 administration fee. This fee covers the administrative costs associated with non-completion.If you have any questions or require more information, please do not hesitate to contact us on 01623 413602 before completing your registration.

Entry requirements

No specific entry requirements, but a minimum of a GCSE grade 4-9 in English and Maths (or equivalent) is recommended Applicants must live in England and not live in the locations listed here Applicants must have been living in the UK for the last 3 years.

What you will learn

  • You'll understand the core principles of team leading and what effective leadership involves.
  • You'll learn how businesses operate and how teams contribute to organisational goals.
  • You'll develop skills in communicating work-related information clearly and professionally.
  • You'll explore health and safety procedures relevant to the workplace.
  • You'll understand how to build positive working relationships with colleagues.
  • You'll learn the principles of equality and diversity in a workplace setting.
  • You'll understand how to manage performance and handle conflict at work.
  • You'll gain knowledge of customer service and how to resolve problems effectively.

How you will learn

You'll study entirely online, working through course materials at your own pace. An assessor will guide you throughout and provide feedback on your work. Assessment is based on written assignments and knowledge-based tasks completed online. You do not need to attend a physical centre at any point.

What you will need to bring

The centre will provide most materials. West Notts College Derby Road Campus will confirm anything else you need before you start. You will need access to a device with an internet connection. If you're not confident using tools like email or Microsoft Word, support is available before and during the course.

Where next

Jobs you could do

  • Team Leader: supervise and support a small team in any sector.
  • Supervisor: oversee day-to-day operations and staff performance.
  • Team Coordinator: organise workloads and keep projects on track.
  • Customer Service Team Leader: lead a customer-facing team.
  • Office Administrator: support business operations with strong communication skills.
  • Retail Supervisor: manage staff and processes in a retail environment.

What you could study next

A level 2 team leading qualification is a solid foundation for further study in management. You could progress to a Level 3 Certificate or Diploma in Management or Team Leading, which goes deeper into leadership practice and strategy. From there, a Level 5 Diploma in Management and Leadership, or a CIPD qualification if you move into people management, are natural next steps. An apprenticeship in team leading or management is another route worth exploring alongside or after this course.

Apply on wnc.ac.uk →
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