Free Level 2 Team Leading Course in Harrogate. Classes run at Harrogate Civic Centre, part-time during the day, so you can fit study around other commitments. Over six months, you'll build your understanding of team leading principles: motivating people, planning workloads, communicating with a team, and supporting performance. You'll have an initial assessment to confirm this is the right level for you.
Who this course is for
This qualification is aimed at learners who are looking to expand their knowledge in this area as an addional qualification to support their role.
Entry requirements
To be eligible for funding for courses you must be over 19 years of age as at 31st August in the current academic year and not be an apprentice,further eligibility may be linked to where you live and your individual income.
What you will learn
You'll understand how to lead and motivate a team effectively.
You'll learn how to plan and allocate work within a team.
You'll develop your skills in giving clear instructions and feedback.
You'll explore how to monitor team performance and address issues.
You'll understand your responsibilities as a team leader, including equality and inclusion.
You'll learn how to communicate with colleagues, managers, and stakeholders.
How you will learn
You'll attend classroom-based sessions at Harrogate Civic Centre. Learning is delivered part-time during the day over six months. Assessment is through written assignments and knowledge-based tasks that you complete as you work through the course. There are no exams. Your tutor will guide you through each topic and give feedback on your work.
What you will need to bring
The centre will provide most materials. Harrogate Civic Centre will confirm anything else you need before you start.
Where next
Jobs you could do
Team leader: supervise and support a small team day-to-day.
Supervisor: oversee staff in retail, hospitality, logistics, or care settings.
Section leader: coordinate a shift or department in a larger organisation.
Office coordinator: manage admin workflows and support a team.
Customer service team leader: lead frontline staff in a service environment.
Warehouse team leader: organise picking, packing, and dispatch teams.
What you could study next
Level 3 Award or Certificate in Leadership and Management (CMI or ILM) - the next step if you want to move into a more senior management role.
Level 3 Diploma in Management - broader coverage of management practice for those taking on greater responsibility.
Level 3 NVQ in Management - a work-based qualification that assesses your management skills in your actual job role.
