Free Level 2 Team Leading Course. Study online. You can work through this team leading qualification at your own pace, fitting study around your job and other commitments. The course covers the principles of team leading, managing performance and conflict, equality and diversity, health and safety, communication at work, and how to develop and deliver a presentation. It takes around 173 hours to complete. You'll need to be 19 or over and hold at least a Level 1 English or Literacy qualification to enrol.
Who this course is for
The Level 2 Principles of Team Leading Certificate is beneficial for anyone with an interest in developing their knowledge and understanding of team leading. You will develop and improve your practical skills in order to become a successful team leader. This course is suitable for anyone who is new to a team leading role or wishes to develop their skills for future opportunities. It will aid you in understanding and being able to apply key themes such as: Principles of team leading, Understand business, Understand how to communicate work-related information, Principles of managing performance and conflict in the workplace, Principles of equality and diversity in the workplace, Principles of developing working relationships with colleagues, Health and safety procedures in the workplace, Understand how to develop and deliver a presentation, This qualification can be used to update and continue your professional development (CPD) and to develop knowledge/skills relevant to the occupational specialisation. It is suitable for anyone who works, or is hoping to gain employment, in this field. It can also lead to further qualifications in this area.
Entry requirements
You will need to be aged be 19+ as at 31st August prior to the start of the current academic year. You will also need to have at least a Level 1 qualification in English/Literacy or equivalent. To assist in completion of this qualification, it may help to be working in, or have access to, the chosen sector. If you already have a higher-level qualification in this specialism, it may impact on your eligibility.
What you will learn
You'll understand the core principles of team leading and what effective leadership looks like in practice.
You'll learn how to manage performance and handle conflict in a workplace setting.
You'll explore how to communicate work-related information clearly and professionally.
You'll understand equality and diversity principles and how to apply them at work.
You'll develop skills for building positive working relationships with colleagues.
You'll learn health and safety procedures relevant to the workplace.
You'll understand how to plan, develop, and deliver a presentation.
How you will learn
This is an online course you study in your own time. Assessment is through written assignments and knowledge-based tasks completed for each unit. You'll submit your work digitally. There are no exams. Boston College Skirbeck Road will guide you through the process and confirm how to submit your work when you enrol.
What you will need to bring
Boston College Skirbeck Road will confirm anything you need before you start. You'll need reliable internet access and a device to complete and submit your work online.
Where next
Jobs you could do
Team leader: supervise and support a small team day-to-day.
Shift supervisor: manage staff and operations during a shift.
Section manager: oversee a department or area within a business.
Floor manager: coordinate staff and workflow on a shop floor.
Office supervisor: lead admin teams and keep processes running smoothly.
Customer service team leader: manage frontline service staff and standards.
What you could study next
Level 3 Certificate or Diploma in Management: the next step if you want to move into a more senior management role.
Level 3 Award in Leadership and Management (ILM or CMI): widely used by employers for first-line managers and supervisors.
Level 3 NVQ Diploma in Management: a work-based qualification that builds on your on-the-job experience as a team leader.