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Free Level 2 Business Skills Course in Crawley

CostFREE
Duration1 year
LevelLevel 2
DeliveryClassroom based
Start14 Sep 2026
Study modeFull-time
AttendanceDaytime
Awarding bodyNCFE awarding body
Apply now →

About this course

Free Level 2 Skills for Business Course in Crawley. Classes run at Crawley College, full-time during the day.

You'll need five GCSEs at grade 3 or above, including English and maths, to join. The course runs for one year and covers the core skills employers look for in business and administration roles. Units include communication, teamwork, problem-solving, and how organisations work. The NCFE Diploma gives you a solid grounding across a range of business functions.

You'll finish with a Level 2 Diploma in Skills for Business.

Who this course is for

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Entry requirements

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What you will learn

  • You'll develop written and verbal communication skills used in business settings.
  • You'll learn how organisations are structured and how they operate.
  • You'll practise teamwork and collaborative working techniques.
  • You'll build problem-solving skills relevant to business tasks.
  • You'll understand customer service principles and how to apply them.
  • You'll develop skills in planning, organising, and managing your own workload.
  • You'll gain an understanding of how to use digital tools in a business environment.

How you will learn

You'll learn through classroom sessions at Crawley College, with a mix of taught lessons, group activities, and practical tasks. Assessment is through coursework and assignments completed throughout the year. There are no formal written exams. Your progress is assessed on the work you produce and the skills you demonstrate.

What you will need to bring

The centre will provide most materials. Crawley College will confirm anything else you need before you start.

Where next

Jobs you could do

  • Business administrator, supports the day-to-day running of an office or team.
  • Admin assistant, handles correspondence, filing, and scheduling for a business.
  • Customer service assistant, helps customers in person, by phone, or online.
  • Receptionist, manages front-of-house duties and visitor enquiries.
  • Office coordinator, organises meetings, travel, and administrative processes.
  • Data entry clerk, inputs and maintains records accurately within business systems.

What you could study next

  • Level 3 Business Administration qualification, for learners who want to move into supervisory or more senior admin roles.
  • Level 3 Customer Service qualification, a step toward team leader or customer experience roles.
  • Level 2 or Level 3 IT qualification, useful for roles that require stronger digital skills in a business setting.
Apply on crawley.ac.uk →
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