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Free Level 2 Business Skills Course in Tonbridge

CostFREE
Duration1 year
LevelLevel 2
DeliveryClassroom based
Start13 Sep 2027
Study modeFull-time
AttendanceDaytime
Awarding bodyNCFE awarding body
Apply now →

About this course

Free Level 2 Skills for Business Course in Tonbridge. Classes run at North Kent College Tonbridge, full-time during the day.

The course runs for one year and covers six units. You'll study business culture and responsibilities, how to produce and communicate business documents, and how to deliver customer service. The course builds transferable skills you can use in any business setting.

You'll finish with an NCFE Level 2 Diploma in Skills for Business.

Who this course is for

This qualification is ideal for learners who want to develop an understanding of the essential skills required to work successfully in a business environment.

Level 2 Skills for Business is a one-year study programme providing transferable skills, knowledge and understanding that can be applied in any business setting.

The course is made up of 6 units including:-

Business culture and responsibilities Produce documents in a business environment Communicate in a business environment Deliver customer service in a business environment Work with others in a business environment Respond to change in a business environment

In addition, learners will develop their ICT skills through a programme of study at Level 2. Our study programme also includes the opportunity for you to develop your English and Maths skills as required. You may also be expected to attend GCSE classes as part of your study programme depending on your GCSE Maths result.

What you will learn

  • You'll explore business culture and professional responsibilities in the workplace.
  • You'll learn how to produce documents to a business standard.
  • You'll develop skills in written and verbal business communication.
  • You'll practise delivering customer service in a business context.
  • You'll build an understanding of how businesses operate day to day.
  • You'll develop transferable skills that apply across different business roles.

How you will learn

You'll learn through classroom sessions at North Kent College Tonbridge. The course is made up of six units, each assessed through coursework and practical tasks. You'll build a portfolio of evidence as you progress through the year.

What you will need to bring

The centre will provide most materials. North Kent College Tonbridge will confirm anything else you need before you start.

Where next

Jobs you could do

  • Business Administrator, handles day-to-day operations and admin tasks.
  • Admin Assistant, supports teams with scheduling, documents, and correspondence.
  • Customer Service Assistant, helps customers in person, by phone, or online.
  • Office Administrator, keeps business records and processes running smoothly.
  • Receptionist, manages front-of-house duties and visitor coordination.
  • Data Entry Clerk, inputs and maintains accurate business records.

What you could study next

  • Level 3 Business Administration qualification, a natural next step for those wanting to move into supervisory or specialist roles.
  • Level 3 Customer Service qualification, for those focused on a career in customer-facing roles.
  • Level 2 or Level 3 Apprenticeship in Business Administration, combining work and study with an employer.
Apply on northkent.ac.uk →
Apply now →

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