Level 2 Public Services Course in Hitchin. Classes run at Hitchin Centre, full-time during the day over 34 weeks. The course is free if you're 16 to 18 years old. If you're 19 or over, fees may apply, though an Advanced Learner Loan and financial support may be available. This level 2 public services qualification covers the knowledge and practical skills needed for careers in the uniformed and non-uniformed public services. You'll take part in classroom sessions, practical activities, and trips to venues such as the Lee Valley White Water Centre. Entry requires four GCSEs at grade D or above, including maths and English, or equivalent qualifications.
Who this course is for
Our public services courses include lots of opportunities for you to get hands on experience for the world of work, including:Work experience opportunities with The British Army, Herts Fire and Rescue Service, Hertfordshire and Bedfordshire Police Constabularies, and The Royal Navy.Active engagement, visits and experiences with a weeklong expedition, residentials with the British Army, RAF, and Royal Navy as well as trips to Parliament, Police HQ, and talks from a wide variety of public service personnel.Your course will be a mix of classroom-based theory sessions, practical sessions, project work with employers and the community and work experience. Topics include employment in the uniformed public services and improving health and fitness for entry.You will hone relevant workplace skills such as a sound understanding of public service skills and the ability to work as a team.
Entry requirements
Four GCSEs at grade D or above including maths and English; or, Four GSCEs at grade D or above, plus functional skills level 1 maths and English; A level 1 qualification in a relevant subject area, passed with a Merit or Distinction grade - plus maths and English GCSE grade D or above, or functional skills level 1 maths and English.
What you will learn
You'll explore how the public services are structured and how they operate
You'll develop physical fitness and understand its role in public service roles
You'll study teamwork, leadership, and discipline in a public services context
You'll learn about citizenship, community, and the role of public services in society
You'll gain practical experience through trips, activities, and community coaching opportunities
You'll build understanding of health, safety, and risk in public service environments
How you will learn
Learning combines classroom-based theory sessions with practical activities. You'll be assessed through assignments, projects, and coursework rather than traditional exams. The BTEC format means your work is built up and assessed throughout the course. Practical sessions and external visits, including trips to venues like the Lee Valley White Water Centre and Lee Valley Athletics Centre, form part of your learning.
What you will need to bring
The centre will provide most materials. Hitchin Centre will confirm anything else you need before you start. Some trips and visits during the year may carry additional charges.
Where next
Jobs you could do
Police officer (constable) entry-level role in the police service
Firefighter operational role with a fire and rescue service
Army soldier entry-level role in the British Army
Paramedic or ambulance care assistant supporting emergency response
Prison officer working in custody and rehabilitation settings
Community support officer assisting police in local areas
Youth worker supporting young people in community settings
What you could study next
BTEC National Diploma in Public Services (Level 3) - the natural next step, going deeper into law, criminology, and service operations
Level 3 Extended Diploma in Uniformed Public Services - a broader qualification that strengthens applications to the armed forces, police, or fire service
Level 3 Diploma in Sport or Fitness - if you want to move into coaching or fitness instruction alongside public services work
Apprenticeship in Policing or the Fire Service - combines on-the-job training with a formal qualification
