Free Level 2 Professional Food and Beverage Service Course in Burton-on-Trent. Classes run at Burton Town Centre Campus. This full-time, daytime professional food and beverage service course covers food service, customer service, handling payments, serving hot and cold beverages, food safety, bookings, and events. You'll study both practical and theoretical skills across restaurant craft and kitchen operations. The course runs for one year. Entry requires a minimum of four GCSEs at Grade D or above, or Level 1 Functional Skills equivalent in English and maths, plus a successful interview and initial assessment.
Who this course is for
This course is aimed at learners who are progressing from a Level 1 Hospitality Diploma, or have experience in the hospitality industry. It covers both practical and theoretical subjects in cookery and restaurant craft skills. You will gain a broad understanding of food preparation, health and safety, kitchen operations, costing and menu planning, table service and customer service.
Entry requirements
Minimum of 4 GCSEs at Grade D or above (if this does not include English and maths these MUST be studied as part of the Level 2 programme) or Level 1 Functional Skills equivalent in English and maths; successful interview and initial assessment; successful completion of Level 1 Diploma programme (progressing learners).
What you will learn
You'll develop practical food and beverage service skills for restaurant and hospitality settings.
You'll learn how to take bookings and manage customer service professionally.
You'll practise serving hot and cold beverages to industry standards.
You'll handle payments accurately and confidently.
You'll apply food safety procedures in a working environment.
You'll gain knowledge of menu planning, costing, and kitchen operations.
You'll build skills in planning and supporting events.
How you will learn
You'll learn through a mix of classroom teaching and hands-on practical sessions. Assessment covers both practical performance and written or theoretical work across the units. You'll be assessed on food service, customer service, food safety, and related subjects throughout the year. Industry-experienced staff teach the course at Burton Town Centre Campus.
What you will need to bring
The centre will provide most materials. Burton Town Centre Campus will confirm anything else you need before you start.
Where next
Jobs you could do
Waiter or waitress: table service in restaurants, hotels, or events
Bar staff: drinks service and customer-facing hospitality work
Banqueting assistant: food and beverage service at events and functions
Front-of-house team member: customer service in cafes, restaurants, or hotels
Events hospitality assistant: supporting catering at conferences and events
Restaurant supervisor: a step up after gaining experience on the floor
What you could study next
Level 3 Diploma in Hospitality Supervision and Leadership: moves you into supervisory and management roles in hospitality.
Level 3 NVQ Diploma in Food and Beverage Service: builds on your practical skills and is recognised for senior front-of-house work.
Apprenticeship in Hospitality Management: combines on-the-job experience with structured learning at a higher level.
