
The warehousing and storage of good is an essential part of logistics operations within a business. This course will help you to understand a variety of warehouse processes, including manual handling, stock checks, processing orders, storage and packaging of goods, and assembling for dispatch. You will also look in detail at the customer service process and how it can impact an organisation.
Suitable for:
This course will support the professional development of anyone currently working within warehousing and storage roles but can be used to support entry into related work roles.
Course units:
Unit 1: Health and safety requirements in a warehousing environment Unit 2: Understand the principles of warehousing goods Unit 3: Understand the process of stock checking and preparing goods for dispatch Unit 4: The importance of customer service in a warehousing environment
You will ideally need to have access to Microsoft Office programs such as Word, Publisher and PowerPoint as you may need to download and edit documents for your online course.
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