Free Level 2 Principles of Warehousing Course in Derby. Classes run at Derby College Hudson Building, part-time during the day, over 26 weeks. The course covers manual handling, stock checks, processing and dispatching orders, storage and packaging, and customer service in a warehousing environment. There are no formal entry requirements. A good understanding of written and spoken English and basic IT skills will be useful.
Who this course is for
The HSE reports that lifting, handling and carrying accounts for 19% of non-fatal injuries in the workplace. That is nearly a quarter of injuries, making it vital that manual handling safety is improved, particularly in environments such as warehouses where manual handling and the moving of heavy goods occurs daily.This course will equip learners with a detailed understanding of a variety of warehouse processes, including manual handling, stock checks, processing orders, storage and packaging of goods, and assembling for dispatch. They will also look in detail at the customer service process and how it can impact an organisation.This qualification is aimed at anyone who wishes to develop an in-depth knowledge of the health and safety requirements in warehouses, the processes surrounding storing and dispatching warehousing goods and the importance of customer service in a warehousing environment.The course aims to provide learners with a route to employment in the logistics sector, but can also support those currently working in the sector to progress in their role and advance their career.
Entry requirements
There are no formal entry requirements for this course but a good understanding of both written and spoken English, as well as knowledge of using IT equipment, will be useful.
What you will learn
You'll understand manual handling techniques and health and safety requirements in warehouses.
You'll learn how to carry out stock checks accurately.
You'll understand how to process and pick orders for dispatch.
You'll learn about the storage and packaging of goods.
You'll understand how to assemble goods ready for dispatch.
You'll explore the customer service process and how it affects a warehousing operation.
How you will learn
You'll attend classroom-based sessions at Derby College Hudson Building. Learning is delivered part-time over 26 weeks, with around 4 hours of class per week. Assessment is through written assignments and knowledge-based tasks that test your understanding of warehousing processes, health and safety, and customer service. An interview is required before you start, and you'll have an initial assessment to confirm this is the right level for you.
What you will need to bring
The centre will provide most materials. Derby College Hudson Building will confirm anything else you need before you start.
Where next
Jobs you could do
Warehouse operative: picking, packing, and dispatching goods.
Stores assistant: managing stock and inventory in a warehouse or depot.
Goods-in operative: receiving, checking, and logging incoming deliveries.
Order picker: locating and preparing items for customer orders.
Despatch operative: preparing and loading outgoing shipments.
Stock controller: monitoring stock levels and carrying out regular checks.
What you could study next
Level 2 Award in Forklift Truck Operations: adds a practical licence for operating counterbalance or reach trucks, which many warehouse roles require.
Level 3 Certificate in Logistics Operations: moves into supervisory and management knowledge for those looking to progress beyond operative level.
Level 2 NVQ in Warehousing and Storage: a competence-based qualification assessed in the workplace, useful if you move into a warehouse role and want to formalise your on-the-job skills.
