Free Level 2 Information, Advice or Guidance Course in Bedford. Classes run at Bedford College, part-time during the day. This free information, advice or guidance course is designed to fit around other commitments, with sessions running in the daytime. You'll develop the skills to give people accurate, impartial information and guidance across a range of settings. The course covers how to communicate effectively, understand people's needs, and refer them to the right support. You'll have an initial assessment to confirm this level is right for you.
Who this course is for
Course Summary can be found on the course page of the website
Entry requirements
Entry requirements can be found on the course page of the website
What you will learn
You'll learn how to give clear, impartial information and advice to individuals.
You'll develop skills in listening and asking the right questions to understand what someone needs.
You'll learn how to refer people to other services when appropriate.
You'll understand the legal and ethical responsibilities involved in guidance work.
You'll learn how to keep accurate records of advice given.
You'll develop awareness of equality, diversity, and inclusion in guidance settings.
How you will learn
You'll learn through classroom-based sessions at Bedford College. Assessment is likely to include written tasks, case studies, and observations of your practice. The qualification is structured around units covering core guidance skills. Your tutor will guide you through each area and confirm what evidence you need to complete the information, advice or guidance qualification.
What you will need to bring
The centre will provide most materials. Bedford College will confirm anything else you need before you start.
Where next
Jobs you could do
Advice worker, supporting people in community or voluntary settings
Information officer, helping the public access services and support
Guidance assistant, working in schools, colleges, or careers services
Welfare adviser, helping people understand benefits and entitlements
Employment support worker, helping people find and keep work
Customer support adviser, handling queries in public-sector organisations
Housing support worker, guiding people through housing options
What you could study next
Level 3 Award in Information, Advice or Guidance: builds on this Certificate and prepares you for more senior guidance roles.
Level 3 Diploma in Career Information and Advice: suited to those moving into careers guidance work in schools or employment services.
Level 3 Certificate in Counselling Skills: a natural step if you want to develop deeper listening and support skills.
