Free Level 2 Business Admin Course. Study online. You can work through the course at your own pace, fitting study around your existing commitments. Over around 12 weeks, you'll build the knowledge employers need for business administration roles: managing information, producing documents, supporting events, and delivering good customer service. The course covers how these skills apply across different industries and job roles. You'll need to be aged 19 or over and live in England to qualify for free funding.
Who this course is for
This qualification aims to provide you with the underpinning knowledge that is required by employers to work in a range of different environments in a business administration role. The objectives of this qualification are to help you to develop essential knowledge of how to carry out administrative tasks such as how to manage information and supporting events, and to know how to apply your knowledge in a variety of industries and job roles.
Entry requirements
To be eligible for funding, you must live in England and have resided in the UK or EU/EEA for the last 3 years, must be aged 19 or over, must not have previously studied the course you are applying for or another similar course and must not currently be enrolled on another government-funded education programme. If you are aged between 19 and 23 - you must hold a full level 2 qualification If you're not eligible for funding, you can purchase the course online if you are over the age of 16.
What you will learn
You'll learn how to manage information and handle business documents accurately.
You'll understand how to organise and support meetings and events.
You'll learn about different mail services and how to arrange travel and accommodation.
You'll understand the impact of poor customer service and how to avoid it.
You'll learn how to produce professional business documents.
You'll understand how administrative tasks apply across a range of industries and job roles.
How you will learn
Everything is online. You study using online learning materials and complete your assessments online too. There are no classroom sessions or set timetable. You work through the course at your own pace and submit assessments digitally. On completion, you receive a digital e-certificate from TQUK.
What you will need to bring
The Skills Network will confirm anything you need before you start. As the course is fully online, you'll need access to a device and a reliable internet connection.
Where next
Jobs you could do
Business Administrator: general admin support across most sectors.
Office Administrator: day-to-day running of an office environment.
Administrative Assistant: supporting teams with documents, scheduling, and correspondence.
Receptionist: front-of-house admin and customer-facing duties.
Data Entry Clerk: accurate input and management of business information.
Team Secretary: administrative support to a specific team or manager.
What you could study next
Level 3 Business Administration Qualification: deepens your knowledge and prepares you for more senior admin roles or supervisory positions.
Level 3 Certificate or Diploma in Management: a natural step if you want to move into team leadership or office management.
AAT Level 2 Certificate in Accounting: worth considering if you want to move into finance-focused admin work.
