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Level 2 Business Admin Course at Think Employment

CostFREE
Duration12 weeks
LevelLevel 2
DeliveryOnline
StartFlexible
Awarding bodyNCFE awarding body
Apply now →

About this course

Free Level 2 Business Admin Course. Study online. You can work through the course at your own pace, fitting study around your existing commitments. Over 12 weeks, you'll cover the principles of business administration and customer service, with content applied to working in a school environment. You must be 19 or over and live in the York and North Yorkshire Combined Authority area to be eligible. The course includes dedicated career support and a guaranteed job interview. This free business admin course leads to the NCFE Certificate in Principles of Business Administration (VRQ) with certificate.

Who this course is for

Meet the regional need for capable administrators in schools from York to Scarborough. This course provides the specific business and customer service qualifications local educational institutions value. Includes dedicated career support and a guaranteed job interview to help you secure a role.

Entry requirements

Must be 19+, resident in the York & North Yorkshire Combined Authority area. Right to work/study in UK required. Motivated to work in school administration.

What you will learn

  • You'll understand how business administration functions support day-to-day operations.
  • You'll learn how to manage office tasks, records, and communications effectively.
  • You'll develop customer service skills relevant to a school or office environment.
  • You'll explore compliance and organisational procedures used in educational settings.
  • You'll gain knowledge of how to handle information and data responsibly.
  • You'll build practical skills in planning, prioritising, and coordinating administrative work.

How you will learn

The course is delivered entirely online, so you study from home or wherever suits you. Assessment is based on written assignments and knowledge checks completed through the online platform. You'll have an initial assessment to confirm this is the right level for you, and the course team will use it to plan your learning.

What you will need to bring

Think Employment will confirm anything you need before you start. As the course is fully online, you'll need access to a device with an internet connection.

Where next

Jobs you could do

  • School administrator: managing day-to-day admin in a school office.
  • Office administrator: general admin support across a range of organisations.
  • Business administrator: coordinating operations and communications in a team.
  • Receptionist: first point of contact, handling enquiries and scheduling.
  • Data entry clerk: maintaining accurate records and databases.
  • Administrative assistant: supporting managers and teams with office tasks.

What you could study next

A Level 2 business admin qualification can lead into further study at Level 3. Options include a Level 3 Business Administration Qualification or a Level 3 Diploma in Management and Leadership, which can open doors to supervisory and team leader roles. If you're working in a school setting, a Level 3 Education Support qualification may also be a natural next step.

Apply on thinkemployment.com →
Apply now →

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