Free Level 2 Business Admin Course. Study online. You can work through the course at your own pace, fitting study around your existing commitments. Over 12 weeks, you'll cover the core principles of business administration, including communication, document handling, and how organisations operate. This course is open to adults aged 19 or over who live in England. A business admin qualification at this level is recognised by employers across a wide range of office and administrative roles.
Who this course is for
19 years or above
Entry requirements
Eligible participants must be aged 19 or over on 31 August of the current academic year, reside in England on the first day of learning. Further eligiblity criteria may apply.
What you will learn
You'll understand how business organisations are structured and how they function.
You'll learn how to handle business documents, records, and correspondence professionally.
You'll develop skills in written and verbal communication for a workplace setting.
You'll explore how to manage your own workload and work effectively as part of a team.
You'll learn about health, safety, and security responsibilities in a business environment.
You'll understand how to use IT and digital tools to support administrative tasks.
You'll gain knowledge of customer service principles within a business context.
How you will learn
The course is delivered entirely online. You'll complete written assignments and knowledge-based assessments that you submit digitally. There are no exams. Assessment is based on your understanding of business administration principles, demonstrated through your written work. You study at your own pace within the 12-week period.
What you will need to bring
The centre will provide most materials. Adult Education in Gloucestershire will confirm anything else you need before you start.
Where next
Jobs you could do
Business administrator: general office and admin support roles
Administrative assistant: supporting teams across most sectors
Office coordinator: organising schedules, records, and communications
Receptionist: front-of-house admin in offices, clinics, or schools
Data entry clerk: maintaining accurate records and databases
Team secretary: providing admin support to a specific department
Customer service administrator: handling queries and processing orders
What you could study next
Level 3 Business Administration NVQ or Diploma: the next step if you want to move into senior admin or supervisory roles.
Level 3 Team Leader or Supervisor qualification: useful if you're aiming toward a management role.
AAT Level 2 Certificate in Accounting: a natural move if you want to specialise in finance within a business setting.
