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Free Level 1 Hospitality Industry Course in Ipswich

CostFREE
Duration1 year
LevelLevel 1
DeliveryClassroom based
StartFlexible
Study modePart-time
AttendanceDaytime
Awarding bodyCity & Guilds awarding body
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About this course

Free Level 1 Introduction to the Hospitality Industry Course in Ipswich. Classes run at Suffolk New College. Daytime sessions are part-time, so you can fit study around other commitments. The course runs over one year and covers the core knowledge and skills that hospitality employers look for. You'll need two GCSEs at Grade 1 or above, including maths and/or English, or show the ability to work toward Level 1 in those subjects at an initial assessment. This is a City and Guilds introduction to the hospitality industry qualification.

Who this course is for

Please see view the course at http://www.suffolk.ac.uk/courses

Entry requirements

Two GCSEs at Grade 1 including maths and/or English, or demonstrate the ability to work towards Level 1 in maths and English in an assessment.

What you will learn

  • You'll learn how the hospitality industry is structured and how different businesses operate.
  • You'll understand the roles and responsibilities of hospitality team members.
  • You'll develop knowledge of customer service standards in hospitality settings.
  • You'll explore food and beverage service basics.
  • You'll learn about health, safety, and hygiene requirements in hospitality workplaces.
  • You'll build awareness of how to present yourself professionally in a hospitality environment.

How you will learn

You'll learn through classroom-based sessions at Suffolk New College. Assessment is through coursework and practical tasks completed during the course. Your tutor will guide you through each topic in class, and you'll demonstrate your knowledge through assignments and observations linked to the qualification requirements.

What you will need to bring

The centre will provide most materials. Suffolk New College will confirm anything else you need before you start.

Where next

Jobs you could do

  • Hospitality team member. Front-of-house or back-of-house entry roles.
  • Waiting staff. Serving food and drink in restaurants, cafes, or hotels.
  • Bar staff. Drinks service in pubs, bars, or hotel venues.
  • Hotel receptionist. Guest check-in and customer-facing duties.
  • Catering assistant. Supporting kitchen and service teams in catering settings.
  • Café assistant. Counter service and customer care in coffee shops or cafes.

What you could study next

After completing this Level 1 Award, you could move on to a Level 2 Diploma in Hospitality Service, which goes deeper into food and beverage service, customer care, and hospitality operations. From there, a Level 3 qualification in Hospitality Supervision or Management opens doors to supervisory and team-leader roles in hotels, restaurants, and catering businesses.

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