Free Level 1 Hospitality Services Course in York. Classes run at York College, full-time during the day. The course runs for one year and covers the core skills you need to work in hospitality settings, from food and drink service to customer care and working as part of a team. A free hospitality services course for adults and school leavers looking to get started in the industry. You'll have an initial assessment to make sure this is the right level for you.
Who this course is for
Please see the York College website for full details of this course: https://www.yorkcollege.ac.uk/
Entry requirements
Please see the York College website for full details of this course: https://www.yorkcollege.ac.uk/
What you will learn
You'll develop food and drink service skills used in restaurants, hotels, and catering environments.
You'll learn how to meet customer needs and handle requests professionally.
You'll practise working as part of a hospitality team.
You'll understand hygiene and safety standards in hospitality settings.
You'll build practical skills in setting up and clearing service areas.
You'll learn how to communicate clearly with customers and colleagues.
How you will learn
You'll learn through classroom sessions and practical, hands-on activities at York College. Assessment for this NVQ Certificate is competence-based, so you'll be observed carrying out tasks and assessed on your performance in real hospitality situations. You may also complete written or portfolio-based tasks to show your knowledge alongside your practical skills.
What you will need to bring
The centre will provide most materials. York College will confirm anything else you need before you start.
Where next
Jobs you could do
Hospitality Team Member: serving customers in hotels, restaurants, or cafes.
Food and Beverage Assistant: supporting service in catering and dining venues.
Front of House Assistant: greeting and seating guests in hospitality settings.
Kitchen Porter: supporting kitchen teams in food preparation areas.
Catering Assistant: working in staff canteens, schools, or event catering.
Bar Staff: preparing and serving drinks in pubs, bars, or hotels.
What you could study next
Level 2 NVQ Diploma in Hospitality Services: the next step up, covering more complex service skills and supervisory knowledge.
Level 2 Award in Food Safety in Catering (Highfield or CIEH): a short qualification that many hospitality employers ask for.
Level 3 Hospitality Supervisor qualification: for those aiming toward team leader or supervisor roles in hotels, restaurants, or catering operations.
