Free Level 1 Health and Care Course in Norwich. Classes run at City College Norwich, part-time during the day, so you can fit study around other commitments. No previous qualifications or experience are needed, though you will need basic reading and writing skills. The course introduces you to roles across health and social care, covering person-centred care, communication, and the values that underpin the sector. You'll study two units over the course of a year. A free health and care course for adults looking to take a first step into the sector.
Who this course is for
Are you thinking about a career in health and social care but don�t yet have the experience or qualifications? This free course is the perfect first step. What you�ll learn: The course introduces you to the wide range of roles in health and social care, and the key values and skills needed to succeed, such as person-centred care and effective communication. You�ll work towards the Level 1 Gateway Award in Health and Care, covering two key modules: � Principles and Values in Health and Social Care: Learn the core values of care, such as respect, dignity, and confidentiality, and why they are essential in supporting individuals. � Service Provision and Roles within Health and Social Care: Explore the different types of care services and job roles, and understand the skills needed to work in the sector. Who is it for? - This course is ideal for anyone new to the sector, especially if you're looking to build confidence, gain basic knowledge, and explore future career options. Course details: � Location: City College Norwich, Ipswich Road campus � Introduction Session: Monday 4th August, 10am � 1pm � Course Dates: Every Monday and Tuesday, 9:30am � 4pm � Duration: From 5th August to 9th September (excludes Monday 25th August 2025)
Entry requirements
This course is open to learners aged 19 and over. - You do not need any previous qualifications, learning, or experience to join. - However, because of the reading and writing involved in both the learning and assessment, you will need to show basic literacy skills.
What you will learn
You'll explore the range of roles available across health and social care settings.
You'll learn the core values that underpin health and care work, including person-centred approaches.
You'll develop understanding of effective communication in care environments.
You'll study the principles and values specific to health and social care practice.
You'll build awareness of the skills employers look for in care workers.
How you will learn
You'll attend classroom-based sessions at City College Norwich. Learning is delivered part-time during the day. Assessment is based on the two units in the Gateway Qualifications Award: Principles and Values in Health and Social Care, and a second core unit. Assessment methods will be confirmed by the centre before you start.
What you will need to bring
The centre will provide most materials. City College Norwich will confirm anything else you need before you start.
Where next
Jobs you could do
Care assistant: support people in residential or home care settings.
Healthcare support worker: assist clinical staff in NHS or private settings.
Support worker: work with adults with learning disabilities or mental health needs.
Home care worker: provide personal care and support in people's homes.
Day centre support worker: support adults in community day services.
What you could study next
Level 2 Certificate in Health and Social Care: the natural next step, covering more detailed care skills and practice.
Level 2 Diploma in Care: a broader qualification that can support entry-level roles in the sector.
Functional Skills English or Maths at Level 1 or 2: useful alongside care qualifications if you want to strengthen your applications or progress to Level 3 study.
