Free Level 2 Healthcare Support Worker Course in Norwich

CostFREE
Duration3 weeks
DeliveryBlended learning
StartFlexible
Study modeFull-time
AttendanceDaytime

About this course

Level 2 Healthcare Support Worker Course in Norwich. Classes run at Steadfast Training Norwich, combining online study with time at the centre. This free healthcare support worker course is fully funded for adults aged 19 or over who are out of work and living in Norfolk or Suffolk. You'll study duty of care, dementia awareness, understanding mental ill-health, and medication administration. The course runs full-time over 3 weeks. On completion, you'll earn a Level 2 Healthcare Support Worker Certificate.

Who this course is for

Skills Bootcamp - Level 2 - Healthcare Support Worker

This course equips learners with the essential knowledge and practical skills needed to thrive in health and social care roles. It covers professional responsibilities, communication, and specialist knowledge to support individuals with diverse needs.

Entry requirements

Candidates with no prior experience may be offered a Level 1 Introduction course in Care prior to enrolment onto the Level 2 Skills Bootcamp.

What you will learn

  • You'll understand your duty of care and professional responsibilities in health and social care settings.
  • You'll develop communication skills to support individuals with diverse needs.
  • You'll learn about dementia awareness and how to support people living with dementia.
  • You'll gain knowledge of mental ill-health and how it affects the people you support.
  • You'll study safe medication administration practices.
  • You'll explore the specialist knowledge needed to work effectively in care roles.

How you will learn

This is a blended healthcare support worker course. You'll complete some learning online and attend sessions at the centre during the day. The programme combines taught content with practical knowledge across health and social care topics. If you have no prior experience in care, you may be offered a Level 1 Introduction to Care course before starting this Level 2 Skills Bootcamp.

What you will need to bring

The centre will provide most materials. Steadfast Training Norwich will confirm anything else you need before you start.

Where next

Jobs you could do

  • Care Assistant: supporting people with daily living in care homes or at home.
  • Healthcare Assistant: working alongside clinical staff in NHS or private settings.
  • Support Worker: helping individuals with physical or mental health needs.
  • Dementia Care Worker: specialist support for people living with dementia.
  • Community Care Worker: delivering care in people's own homes.
  • Mental Health Support Worker: supporting adults with mental ill-health day to day.

What you could study next

  • Level 3 Diploma in Adult Care: the next step for those moving into senior or supervisory care roles.
  • Level 2 or 3 Award in Medication Administration: deepens your knowledge of safe medication practice.
  • Level 3 Certificate in Understanding Mental Health: builds specialist knowledge for mental health support roles.
  • Apprenticeship in Adult Nursing Support: a work-based route toward a more clinical healthcare career.

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