Free Level 1 Business and Retail Course in Spalding. Classes run at Nacro Education Centre Spalding, daytime with flexible study to fit around you. The course runs over one year and covers the core skills and knowledge you need to work in business and retail. You'll explore customer service, social media for business, and key employability skills like teamwork and problem solving. Topics are taught in small classes with one-to-one support available. The course also includes work experience to put your learning into practice.
Who this course is for
In partnership with Asda, our new supported internship provision is for any young person with an Education, Health and Care Plan (ECHP). We have designed this programme to give you the opportunity to gain real-world work experience and help you achieve the marketable job skills employers are actively seeking. We’ll also help you to grow your confidence and independence, through our dedicated mentors who will be there to support and guide you.
What you will learn
You'll develop customer service skills used across business and retail roles.
You'll learn how businesses use social media to reach customers.
You'll build teamwork and problem-solving skills valued by employers.
You'll practise personal budgeting and planning for your own progression.
You'll gain work experience to apply your knowledge in a real setting.
You'll develop transferable employability skills useful across many sectors.
How you will learn
You'll learn through classroom sessions, practical activities, and work experience. Classes are small, with one-to-one support available. Study is flexible and daytime-based, so you can progress at a pace that works for you. Assessment is based on the work you produce throughout the course rather than a single exam.
What you will need to bring
The centre will provide most materials. Nacro Education Centre Spalding will confirm anything else you need before you start.
Where next
Jobs you could do
Retail assistant, serving customers and handling stock on the shop floor.
Customer service advisor, supporting customers by phone, online, or in person.
Sales assistant, helping customers find products and processing transactions.
Office administrator, handling day-to-day admin tasks in a business setting.
Stock room assistant, managing deliveries, storage, and stock rotation.
Receptionist, greeting visitors and supporting front-of-house operations.
What you could study next
Level 2 Certificate or Diploma in Business Administration. A natural next step that goes deeper into business processes and office skills.
Level 2 Certificate in Retail Skills. Builds on your retail knowledge and is recognised by employers in the sector.
Apprenticeship in Business Administration or Retail. Lets you earn while you learn at Level 2 or above, combining work with structured training.
