Free Level 1 BTEC Introductory Diploma in Public Services Course in Ipswich. Classes run full-time at Suffolk New College. You'll study both on campus and out in the community, including voluntary work that gives you hands-on experience of the public services sector. The course covers leadership, teamwork, and the skills needed in civilian and public service workplaces. It runs over one year. This free BTEC Introductory Diploma in Public Services qualification is awarded by Pearson Edexcel.
Who this course is for
This study programme introduces and develops skills required in the civilian and public service work place. You will learn both in and out of the College, undertaking voluntary work, which will give you first-hand experience of the public service industry and enhance your job prospects. There is the opportunity to take part in practical activities to build your leadership and teamwork skills.
Entry requirements
Three GCSEs at Grade 2 including English and Maths, or completion of an Entry 3 level programme and English and Maths achieved at Level 1 Functional Skills.
What you will learn
You'll develop leadership skills through practical activities and team exercises.
You'll build teamwork skills in real public services contexts.
You'll gain first-hand experience of the public services sector through voluntary work.
You'll learn the skills expected in civilian and public service workplaces.
You'll study both in college and out in the community.
How you will learn
You'll learn through a mix of classroom sessions, practical activities, and community-based voluntary work. The BTEC Introductory Diploma in Public Services classes use a coursework-based approach typical of BTEC programmes, with assignments and projects rather than formal written exams. Practical tasks and group activities form a core part of how your progress is assessed.
What you will need to bring
The centre will provide most materials. Suffolk New College will confirm anything else you need before you start.
Where next
Jobs you could do
Community support worker: assisting people in local public services settings.
Youth worker: supporting young people in community or charity roles.
Volunteer coordinator: organising and supporting volunteer programmes.
Emergency services support staff: administrative or support roles in police, fire, or ambulance services.
Armed forces recruit: entry-level roles across the British Army, Navy, or RAF.
Local government assistant: support roles in councils and public bodies.
What you could study next
Level 2 BTEC First Diploma in Public Services: the natural next step, building on the skills you've gained and moving you closer to employment or further study in the sector.
Level 3 BTEC National Diploma in Public Services: opens routes into the uniformed services, higher education, or specialist public sector roles.
Level 1 or Level 2 Functional Skills in English or Maths: if you want to strengthen your core skills alongside your public services study.
