Free Level 1 BTEC Diploma in Business Administration Course in Newcastle upon Tyne. Classes run at Trinity Solutions Academy, full-time during the day. There are no formal entry requirements; you'll have an interview to make sure this is the right programme for you. Over one year, you'll build the core skills that office and administrative roles need, covering communication, organisation, and business processes.
Who this course is for
Young people aged 16 - 18
Entry requirements
There are no formal entry requirements. Individual needs will be assessed at interview to ensure you are enrolled on the most suitable programme.
What you will learn
You'll develop written and verbal communication skills used in business settings.
You'll learn how to handle and organise business documents and records.
You'll understand how organisations are structured and how teams work together.
You'll practise using IT tools and software common in office environments.
You'll explore customer service principles and how to deal with enquiries.
You'll learn how to manage your own workload and meet deadlines.
How you will learn
You'll learn through classroom-based sessions at Trinity Solutions Academy. Assessment for the Pearson Edexcel BTEC is portfolio-based, meaning you build up evidence of your work over the course rather than sitting a final exam. You'll complete assignments and practical tasks that reflect real business administration activities, and your tutor will assess the evidence you produce.
What you will need to bring
The centre will provide most materials. Trinity Solutions Academy will confirm anything else you need before you start.
Where next
Jobs you could do
Business administrator: supporting day-to-day office operations
Administrative assistant: handling correspondence, filing, and scheduling
Receptionist: first point of contact in an office or organisation
Data entry clerk: inputting and maintaining business records
Office junior: general support across an administrative team
Customer service advisor: responding to queries and processing requests
What you could study next
Level 2 BTEC Diploma in Business Administration: the natural next step, going deeper into business processes and preparing you for more responsible roles.
Functional Skills English and Maths at Level 1 or Level 2: useful alongside or after this course if you want to strengthen your English and maths for employment or further study.
Level 2 NVQ Certificate in Business Administration: a work-based qualification you can pursue once you're in a role.
