Free Entry Level 3 Business and Retail Course in Poole. Classes run at Bournemouth and Poole College of Further Education, full-time over one week. This is a hands-on programme covering real-world business and retail scenarios, group activities, and personalised coaching. You'll build practical employability skills including communication and teamwork, and get support writing a CV and completing job applications. No formal qualifications are required. You must be 19 or over and either unemployed or in low-paid work.
Who this course is for
This Seasonal Job Ready programme is a 1-week hands-on, engaging course , incorporating real-world scenarios, group activities, and personalised coaching. Our experienced teachers will guide you through practical exercises designed to build your skills and readiness for work.
Entry requirements
No formal qualifications required but you must be 19+ and must be unemployed or meet the criteria of low paid work.
What you will learn
You'll develop communication skills used in retail and customer service settings.
You'll practise teamwork through group activities and real-world scenarios.
You'll build readiness for work through practical exercises and personalised coaching.
You'll write a CV and complete job application forms with guidance.
You'll identify job opportunities in retail, customer service, and related sectors.
How you will learn
You'll learn through classroom-based sessions at the college, combining group activities, real-world scenarios, and one-to-one coaching. Assessment is through workbooks and observations completed during the week. On completing the programme, you'll receive one-to-one support from a careers adviser to help you connect with local employers.
What you will need to bring
The centre will provide most materials. Bournemouth and Poole College of Further Education will confirm anything else you need before you start.
Where next
Jobs you could do
Sales assistant, retail shop floor or checkout work
Customer service adviser, phone or face-to-face roles
Stock room assistant, goods-in and replenishment work
Warehouse operative, picking and packing roles
Seasonal retail worker, holiday and peak-season positions
Receptionist, front-of-house and admin support roles
What you could study next
Level 1 Award or Certificate in Retail Skills. A natural next step that builds on this entry level business and retail qualification and opens more job roles.
Level 1 Functional Skills in English and Maths. Strengthens your job applications and supports further study.
Level 2 Certificate in Retail Skills. Moves you toward supervisory and team-leader roles in retail and customer service.
