Free CIH Level 3 Housing Practice Course in Hackney. Classes run at New City College Hackney Campus, part-time during the day. The course runs over 44 weeks, giving you time to fit study around other commitments. You'll build knowledge across core areas of housing practice, including tenancy management, housing law, and customer service in a housing context. This free CIH housing practice course for adults is open to learners aged 19 or over. The level 3 CIH housing practice qualification is well regarded by employers in the social housing sector. You'll complete the course with a Level 3 Certificate in Housing Practice.
Who this course is for
19 plus
What you will learn
You'll learn the principles of housing law and how they apply to tenancy management.
You'll understand how social housing is allocated and managed.
You'll explore the rights and responsibilities of landlords and tenants.
You'll develop knowledge of housing policy and how it shapes the sector.
You'll learn how to handle repairs, maintenance, and property management processes.
You'll study customer service approaches used in housing organisations.
You'll gain an understanding of equality, diversity, and inclusion in housing practice.
How you will learn
You'll attend classroom-based sessions at New City College Hackney Campus. Learning is delivered through a mix of taught sessions, group discussion, and written assignments. Assessment is through coursework and written tasks that test your understanding of housing practice topics. There are no formal exams. Your tutor will give feedback on your work throughout the course.
What you will need to bring
The centre will provide most materials. New City College Hackney Campus will confirm anything else you need before you start.
Where next
Jobs you could do
Housing officer, managing tenancies and supporting residents in social housing
Repairs and maintenance coordinator, handling property upkeep for a landlord
Allocations officer, processing housing applications and waiting lists
Neighbourhood officer, working with communities in a housing association or council
Tenancy support worker, helping residents sustain their tenancies
Housing administrator, providing office support within a housing team
What you could study next
CIH Level 4 Certificate in Housing, the next step if you want to move into supervisory or specialist housing roles.
CIH Level 5 Diploma in Housing Management, suited to those aiming for management positions in social housing.
A foundation degree or degree in Housing Studies, for those looking to progress into senior or strategic roles in the sector.
