Free CIH Level 2 Housing Practice Course in Hackney. Classes run at New City College Hackney Campus, part-time during the day. The course runs over 44 weeks, giving you time to fit study around other commitments. You'll build a solid grounding in housing practice, covering the knowledge and skills that housing organisations look for. The level 2 CIH housing practice qualification is well regarded across the social housing sector, and completing it opens doors to a range of housing roles.
Who this course is for
19 plus
What you will learn
You'll understand how social housing is managed and allocated in the UK.
You'll learn the key rights and responsibilities of tenants and landlords.
You'll explore how housing organisations handle repairs, maintenance, and complaints.
You'll develop knowledge of housing law and policy relevant to frontline roles.
You'll learn how to support tenants with rent accounts and arrears.
You'll understand equality, diversity, and inclusion in a housing context.
How you will learn
You'll attend classroom-based sessions at New City College Hackney Campus. Learning is delivered through tutor-led sessions, group discussion, and written assignments. Assessment is through coursework and portfolio evidence rather than formal exams. You'll complete assignments that relate directly to housing practice scenarios.
What you will need to bring
The centre will provide most materials. New City College Hackney Campus will confirm anything else you need before you start.
Where next
Jobs you could do
Housing officer: managing tenancies and supporting residents in social housing
Housing assistant: administrative and frontline support in a housing team
Repairs and maintenance coordinator: handling tenant repair requests and scheduling
Lettings officer: processing applications and allocating social housing properties
Income officer: supporting tenants with rent payments and arrears
Resident liaison officer: acting as the link between residents and housing teams
What you could study next
CIH Level 3 Certificate in Housing Practice: the natural next step if you want to move into supervisory or specialist housing roles.
Level 3 Business Administration Qualification: useful if you're working in a housing office and want to develop broader professional skills.
Level 3 Award in Housing Law: for those moving into tenancy management or advice roles where legal knowledge matters.
