Summary
The Warehouse Admin Apprentice will provide administrative and operational support to the warehouse team, developing skills and experience in warehouse administration, compliance, digital record keeping and processes. A key focus of the role will be to support the warehouse in moving from paper-based processes to digital record keeping.
What you will do at work
- Provide administrative support to warehouse operations and management
- Maintain accurate warehouse records and documentation
- Support the transition from paper-based to digital record-keeping
- Update, scan and manage electronic files and databases
- Assist with stock, compliance, and audit-related administration
- Maintain Health & Safety records and documentation
- Monitor actions, records, and compliance requirements
- Identify opportunities to improve administrative processes and efficiency
- Assist with maintaining an effective audit-ready environment across the warehouse
- Ensures that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti-corruption
- Contribute to the First-Choice continuous improvement program
Training
- On the job training delivered by the employer
- Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment
- For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
- Allocation of an apprenticeship delivery coach who will carry out regular training
- Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
- Identify, track and support 6 hours off the job training activities
- Quarterly formal progress review meetings, identifying learning achievements and next steps
Requirements and skills
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Team working
Qualifications
- GCSE English (Minimum Grade C or 4) – essential
- GCSE Maths (Minimum Grade C or 4) – essential
About this employer
DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.
After this apprenticeship
The Apprenticeship will initially be a 24 month Fixed Term Contract (FTC), with the aim that Apprentices either move onto a further Apprenticeship or a permanent role within the business- subject to a suitable vacancy being available and in line with the selection process for the role.
Things to consider
- Due to insurance restrictions, applicants must be aged over 18
- A previous 5-year employment / education history will be required
Employee benefits
- 25 days of annual leave + bank holidays
- Access competitive package of voluntary benefits including retail, entertainment, gym membership, cycle to work scheme, contribution to eye care costs, and many more discounts
- Pension scheme which includes life assurance