Summary
Youth Guarantee apprenticeship open to those aged 18-21. Global Travel has an exciting opportunity! We’re looking for a motivated apprentice to join their team, gain hands-on experience, inspire customers, create unforgettable holidays and develop the skills to build a successful career in the exciting travel industry.
What you will do at work
- Welcoming customers and providing friendly, professional service.
- Assisting customers with holiday enquiries and travel arrangements.
- Researching destinations, resorts, hotels and travel experiences to meet customer needs.
- Supporting the team with creating personalised holiday quotes and itineraries.
- Learning how to use travel booking systems to search availability and make reservations.
- Developing sales skills by recommending holidays, upgrades and additional travel services.
- Communicating with customers via telephone, email and face-to-face.
- Supporting the team with booking confirmations, payments and travel documentation.
- Keeping up to date with the latest travel trends, destinations and special offers.
- Building knowledge of tour operators, airlines and travel suppliers.
- Assisting with social media content and promoting exciting holiday offers.
- Working alongside experienced travel consultants to develop confidence, product knowledge and customer service skills.
Training
The apprentice will receive structured training and support from A S Training (International) Ltd throughout their apprenticeship. Training will take place within the workplace through a combination of remote learning sessions and face-to-face visits from their dedicated trainer/assessor.
Regular training sessions, progress reviews and ongoing support will be provided to help the apprentice develop the knowledge, skills and behaviours required to successfully complete their Travel Consultant Level 3 Apprenticeship.
Requirements and skills
Skills
- Communication skills
- Attention to detail
- Customer care skills
- Administrative skills
- Initiative
Qualifications
- GCSE Maths / English (C / 4 and above) – desired
About this employer
Global Travel & Cruise is an award-winning, family-run independent travel agency with over 25 years of experience creating unforgettable holidays. With branches in West Kirby, Neston and Nantwich, the company specialises in luxury holidays, cruises, tailor-made itineraries and exciting worldwide adventures.
Passionate about delivering exceptional customer service, Global Travel & Cruise prides itself on its personal approach, expert travel knowledge and creating memorable experiences for every customer. Joining their friendly and experienced team offers a fantastic opportunity to begin a rewarding career in the travel industry.
After this apprenticeship
Upon successful completion of the apprenticeship, there may be an opportunity to secure a permanent position as a qualified Travel Consultant with Global Travel. With experience, career progression could include Senior Travel Consultant, Assistant Manager, Branch Manager or specialist roles within the wider travel and tourism industry.